Either the victim, or someone acting on their behalf with their consent, must follow these steps to get a certificate:

Step 1: Get a supporting document

To request a certificate, you’ll need to provide one of the following documents:

1. An existing court order, such as:

  • Emergency Protection Order
  • Queen’s Bench Protection Order
  • Peace Bond
  • Restraining Order
  • Other relevant court order

OR

2. A Certified Professional Statement

This is a signed statement from a certified professional declaring the tenant is a victim of domestic violence. To obtain one:

  1. Download and fill out the certified professional statement (PDF, 113 KB).
  2. Then, get it signed by a certified professional. See the list of professionals who can sign it for you.

Step 2: Send in your document

Send your contact information and document by:

Step 3: After you send your request

Receiving your certificate

A certificate will be issued to you within 7 days, upon receipt of your request and supporting documentation. A Safer Spaces Advisor will contact you directly to discuss the delivery option that works best for you.

Giving notice

Once you receive the certificate, serve it to your landlord – along with a signed, written notice to vacate – in person or by registered mail.

Notice must be served at least 28 days before you move out, and within 90 days after the date on which the certificate was issued.

The landlord will then terminate your tenancy agreement on the date stated in the notice, without financial penalty.

Important to know

If you’re at risk of domestic violence, you don’t have to wait until you receive your certificate before moving out. Call 911 if you’re in immediate danger. Call 310-1818 for information on supports available to you.

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