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The Residential Tenancy Dispute Resolution Service (RTDRS) is a quasi-judicial tribunal that offers landlords and tenants a method of resolving disputes under the jurisdiction of the Residential Tenancies Act and the Mobile Home Sites Tenancies Act without going to court.
Landlords and tenants can submit applications online using the RTDRS eFiling Service.
- RTDRS conducts all hearings by phone
Information on what landlords and tenants can apply for is found in the RTDRS eligibility section.
Find out if your claim is eligible for RTDRS and see what you can apply for.
How to submit applications, track your cases and file case documentation on the RTDRS eFiling portal.
How to prepare for a hearing, what happens during a hearing and what to do if you are unable to attend.
Common forms and documents
- Summary of RTDRS process and procedures
- Submitting evidence
- Tip sheet: Document service
- Tip sheet: If you have been served with an RTDRS application
Connect with the RTDRS program:
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