Services and information


Introduction

The rental agreement is a contract of terms between the landlord and tenant, agreed on before the tenant moves in. The agreement may be written, verbal or implied, but written is always better because it provides evidence should there be a problem.

A rental agreement can’t take away any of the tenant’s rights outlined in the Residential Tenancies Act (RTA).

Contact

Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)
Phone: 780-427-4088
Toll free: 1-877-427-4088 before the phone number (in Alberta)