Contact – Landlord and tenant issues

Find contact information for issues related to landlords and tenants.

Consumer Contact Centre

The consumer Contact Centre can provide information on many topics related to landlords and tenants:

Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)

Phone: 780-427-4088
Toll-free: 1-877-427-4088
Email: [email protected]

Alberta Environmental Public Health

The landlord is responsible for keeping the rental premises reasonably safe and in good repair at all times, not just at the beginning of a tenancy. Standards for safety and comfort are set out in the Public Health Act and Housing Regulation.

For more information, tenants can contact Alberta Environment Public Health.

Residential Tenancy Dispute Resolution Service (RTDRS)

Landlords and tenants involved in a dispute can apply to this service to help resolve their dispute.