Protecting personal information

Under Personal Information Protection Act (PIPA), organizations must take reasonable measures to protect the personal information they hold.

Services and information

When an organization collects personal information, it is responsible for keeping it safe. There are specific requirements to protect information, be accountable to the public in handling personal information, and to provide individuals with their own personal information upon request.


To connect with the FOIP-PIPA HelpDesk:

Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)
Phone: 780-427-5848
Toll free: 310-0000 before the phone number (in Alberta)

For issues related to trade unions other than PIPA, please contact Alberta Labour Relations Board:

Toll-free: 1-800-463-2572