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PDD – Appeal hearing

Find out what happens before, during and after a Persons with Developmental Disabilities (PDD) appeal hearing.

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  • Appeal hearing

Before the hearing

Hearing location and date

Generally, appeal hearings are held by videoconference. Hearings may also be held in person or by document review only.

Before the hearing happens, the Appeals Secretariat may arrange a telephone meeting with you and a person from the Persons with Developmental Disabilities (PDD) program. They will check details about the appeal and answer questions about the appeal process.

Then the Appeals Secretariat sends you a scheduling letter with the date, time and hearing location. You, or a person authorized to act on your behalf, must take part in the hearing.

  • When to contact the Appeals Secretariat

    Contact the Appeals Secretariat when you get their letter if:

    • you cannot attend the appeal hearing on the date it is scheduled – you may be able to reschedule the hearing to a date
    • you and/or your support person requires an interpreter such as when you speak a language other than English or require American Sign Language (ASL) or another reasonable accommodation to participate in the hearing
    • you want information about organizations that may be able to help you with your appeal

    You, or the person acting on your behalf, must take part in the hearing. If something comes up at the last minute and you or the person acting on your behalf are not able to attend, you must notify the Appeals Secretariat immediately. If this does not happen:

    • the Appeals Secretariat will try to contact you to reschedule the hearing
      • If the Appeals Secretariat cannot reach you, the appeal panel may decide you chose to end your appeal without telling anyone – this is called abandoning an appeal.
    • the appeal panel’s decision that you abandoned your appeal is final
    • your right to appeal will end
    • your appeal will be closed
  • Your information

    The Appeals Secretariat’s scheduling letter tells you how to submit information that supports your appeal. This must happen before the hearing based on the deadline in the letter.

    During the hearing, your role is to:

    • present your case to the appeal panel based on information you already submitted to support your position
    • explain why the appeal panel should decide in your favour
    • bring witnesses, if you choose, to support your case
  • Appeal package

    The Appeals Secretariat sends an appeal package to you, the PDD program and the appeal panel at least one week before the hearing. Make sure to:

    • read this package when it comes – it includes copies of all the documents PDD program provided to support their decision
    • have the package with you for the appeal hearing

    If you would like your supporters to have a copy of the appeal package for the appeal hearing, it is your responsibility to provide them with a copy.

    If you do not get the package or documents are missing, contact the Appeals Secretariat.

At the hearing

Appeal hearings are usually held weekdays from 9 am to 4:30 pm. These people will take part:

  • 3 appeal panel members including one chair and 2 members
  • you and/or the people acting on your behalf or you said would be there to assist you
  • someone from the PDD program and any people acting on their behalf or assisting them

What takes place

Usually, the hearing happens as follows:

  • 1. Introduction and initial information about the process

    The chair introduces everyone and goes over the rules, then asks if:

    • you and the person from the PDD program understand the decision being appealed
    • anyone objects to the people on the panel or their right to decide your appeal
  • 2. Appeal package and documentation

    If there are no objections, the chair asks if everyone received the appeal package and if they can confirm all their documents were included. The chair also asks if anyone has information that was not included in the appeal package that the appeal panel should consider. If there is, then you or the person from the PDD program can ask for:

    • copies of the new information
    • a short break to review it
    • the hearing to be moved to another day to allow more time to review it
  • 3. PDD program presents their information

    The person from the PDD program and their supporters present their information first. You and the panel will:

    • let them speak without interrupting to hear why they made their decision
    • be able to ask questions after each person speaks
  • 4. You or the person acting on your behalf present your information

    Next, you or the person acting on your behalf, and others who support your appeal will present your information. The person from the PDD program and the panel will:

    • let you speak without interrupting you to hear why you disagree with the decision that was made
    • be able to ask questions after each person speaks
  • 5. Chair requests summaries

    The chair asks the person from the PDD program, then you or the person acting on your behalf to summarize your information and the decision you would like the panel to make.

  • 6. End of the hearing

    The chair ends the hearing and lets you know when you can expect the panel's decision.

After the hearing

The appeal panel will decide to agree with, reverse or change the PDD program’s decision. Once this happens:

  • you should get a letter with the appeal panel’s decision and reasons for the decision
  • the appeal panel’s decision is final – this means they cannot look at new information or change their decision
  • you cannot file another appeal on their decision or the PDD program’s decision

Concerns about the hearing

If you think the appeal hearing was unfair or the appeal panel’s decision does not follow the Persons with Developmental Disabilities Services Act or regulation, you have 2 options:

  • Option 1. File a complaint to the Ombudsman

    You can make a complaint to the Alberta Ombudsman’s office. They cannot reverse or change an appeal panel decision, but they can:

    • review the appeal process
    • make recommendations, including that an appeal panel re-hear the case
  • Option 2. Apply for a judicial review

    A judicial review happens through the Court of King’s Bench. The Court cannot reverse or change an appeal panel decision. However, they can decide if the panel:

    • acted within its legal authority
    • followed a fair process
    • made a reasonable decision based on the situation

    When a judicial review happens, the Court:

    • cannot make a new decision
    • will send the case back for an appeal panel to hear again if it agrees the hearing is unfair – if this happens, different panel members may hear your appeal

    If you wish to apply for a judicial review, you must: