Table of contents

Federal-provincial child care agreement

On November 15, 2021, the Alberta and federal governments announced an agreement to reduce child care fees by an average of 50% in early 2022 and to provide $10 per day fees, on average, by 2026. Learn more about this historic agreement.

COVID-19 update

Child care operators should continue following applicable COVID guidelines and public health orders issued by the Chief Medical Officer of Health. Updated guidance for fall 2021 is now available for Licensed Child Care Centres and Family Day Homes.

Overview

The online Child Care Claims Program (C3P) allows licensed child care programs and licensed family day home agencies to submit their monthly claim online for all subsidy and wage top-up funding.

Read the Online Child Care Claims System User Guide  (PDF, 798 KB) for more information about using the online claims system.

Read the Child Care Claims Processing System Tip Sheet (PDF, 867 KB) for an overview of the changes that have been made to the online claims portal when signing in as of March 1, 2021.

Submit a claim

Submit monthly claims for all subsidy, wage top-up and professional development payments:

Submit an online claim

Get a username and password

Each program must ensure a staff member is made responsible for entering the monthly claim form into the online system. This individual must first get a username and password.

When a staff member no longer requires access, they must be removed from the system.

Follow these steps to get a username and password for the system or to remove a user from the system.

Step 1. Fill out the form

PDF form issues

Fillable PDF forms do not open properly on some mobile devices and web browsers. To fill in and save the form:

  1. Save the PDF form to your computer – click or right-click the link and download the form.
  2. Open the PDF form with Adobe Reader. Fill it in and save it.

Child Care Claims Login Request Form (PDF, 179 KB)

Step 2. Submit the form

Email the form to [email protected].

Change your password

You can change your password in the Password Manager.

Adjust a claim

If you need to adjust information on your claim after submitting it or requesting a missed payment, follow these steps:

Step 1. Fill out the form

Program Adjustment Form (PDF, 159 KB)

Step 2. Submit the form

Submit the form by fax, email or mail:

Fax: 780-427-1258
Email: [email protected]

Mailing address:

Alberta Children’s Services
Child Care Claims Unit
Sterling Place
9940 106 Street
Edmonton, Alberta  T5K 2N2

This address is not open for walk-in service.

Contact

Connect with the Child Care Claims Unit:

Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)
Phone: 780-643-6120
Toll free: 1-855-638-6121
Email:  [email protected]

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