Online child care claims system

Licensed programs and agencies can submit monthly claims for all subsidy, wage top-up and professional development payments.

Federal-provincial child care agreement

On November 15, 2021, the Alberta and federal governments announced an agreement to reduce child care fees by an average of 50% in early 2022 and to provide $10 per day fees, on average, by 2026. Learn more about this historic agreement.


The online Child Care Claims Program (C3P) allows licensed child care programs and licensed family day home agencies to submit their monthly claim online for all subsidy and wage top-up funding.

Read the Online Child Care Claims System User Guide for more information about using the online claims system.

Submit a claim

Submit monthly claims for all subsidy, wage top-up and professional development payments:

Submit an online claim

Get a username and password

Each program must ensure a staff member is made responsible for entering the monthly claim form into the online system. This individual must first get a username and password.

When a staff member no longer requires access, they must be removed from the system.

Follow these steps to get a username and password for the system or to remove a user from the system.

Step 1. Fill out the form

Fillable PDF forms do not open properly on some mobile devices and web browsers.

If you are having problems opening the form, contact PDF form technical support.

Child Care Claims Login Request Form

Step 2. Submit the form

Email the form to [email protected].

Change your password

You can change your password in the Password Manager.

Adjust a claim

If you need to adjust information on your claim after submitting it or requesting a missed payment, follow these steps:

Step 1. Fill out the form

Program Adjustment Form

Step 2. Submit the form

Submit the form via email or mail:

Email: [email protected]

Mailing address:

Alberta Children’s Services
Child Care Claims Unit
3rd Floor, Forestry Building
9920 108 Street NW
Edmonton, Alberta  T5K 2M4

This address is not open for walk-in service.


Connect with the Child Care Claims Unit:

Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)
Phone: 780-643-6120
Toll free: 1-855-638-6121
Email:  [email protected]