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Federal-provincial childcare agreement
On November 15, 2021, the Alberta and federal governments announced an agreement to reduce childcare fees by an average of 50% in early 2022 and to provide $10 per day fees, on average, by 2026.
Overview
The online Claims Submission Service in the Child Care Licensing Portal allows licensed childcare providers to submit monthly claims for the following grants:
- Childcare affordability grant (for children up to kindergarten age)
- Childcare subsidy (for school-age children)
- Wage top-up and mandatory employer contributions
- Payments related to family day home agency contracts
- Inclusive childcare
Once submitted, childcare providers can make corrections to their claims by requesting an adjustment using the claims adjustments service in the Childcare Licensing Portal.
Submit a claim
Childcare providers with any of the signed funding agreements listed above must submit a monthly claim for grant funding payments using the claim submission service in the Child Care Licensing Portal.
Childcare providers can start their monthly claim process on the twenty-fifth of each month but can only submit their claim starting the first calendar day of the following month. Claim payments are deposited within 5 to 10 business days from the claim submission date.
Step-by-step instructions and video tutorials on claim submission are available once logged in to the Child Care Licensing Portal (click on the Claim Submission tab).
Claims are subject to review and audit. Providers must retain all required back-up documentation (including but not limited to child attendance records, early childhood educator timesheets and payroll, and child registration records).
Adjust a claim
Providers can correct previously submitted claims by using the claim adjustment service in the Child Care Licensing Portal.
Step-by-step instructions and video tutorials on submitting adjustment requests are available once logged in to the Child Care Licensing Portal.
Access to the Child Care Licensing Portal
Licence holder representatives can designate program staff to submit monthly claims and claim adjustment requests in the Child Care Licensing Portal. For detailed instructions, refer to the Child Care Licensing Portal Guide.
Only users with super admin and access manager roles will have access to the claim submission and claims adjustments services in the portal by default. All other users will need this access granted to them by someone with the super admin or access manager role. Review the License and Portal Role Fact Sheet for more information regarding user roles in the portal.
For log-in and system issues, contact the portal team at [email protected]
For questions regarding claims and claim adjustments, contact Child Care Claims at [email protected] or call 1-855-638-6121.
Claim advance
Childcare providers who submit their monthly claim by the twentieth of each month will receive an advance for the next calendar month. The claim advance payment will be made within the first 3 to 5 business days of the following month. When the claim is submitted for that month, the amount of the claim advance will then be offset. If the monthly claim payment (prior to offset) is less than the claim advance payment, a balance will be owing to the department and the Child Care Claims Unit will contact the program.
For more information, review the Claim Advance Frequently Asked Questions or email [email protected].
Contact
Connect with the Child Care Claims Unit:
Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)
Phone: 780-643-6120
Toll free: 1-855-638-6121
Email: [email protected]