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IQAS reassessment process

If you are not satisfied with the outcome of your assessment, you may submit a request for reassessment.

Overview

International Qualifications Assessment Service (IQAS) assessments are based on standard methodology and not on an individual’s pattern of study. Before submitting a request for reassessment in the IQAS application portal, carefully review the information provided on the IQAS website for clarity (for example: IQAS assessment certificates do not include Language of Instruction) and review IQAS International Education Guides (if available for your country of education) for additional information about education systems and credential comparisons.

Fees

All requests for reassessment cost $200. The reassessment fee will be automatically refunded only if the reassessment results in a change from the original assessment decision. Other requests for refunds of the reassessment fee will not be considered.

Eligibility

You may only submit one request for reassessment per application.

If your application was cancelled prior to “in-line” status, it is not eligible for reassessment and will not be re-opened.

  • What to include

    A request for reassessment must:

    • be submitted within one year of the date that the original assessment decision was issued
    • demonstrate that an error was made in the original assessment decision such as, comparative level of achievement or credentials not assessed by IQAS
    • contain the same academic records that were submitted with your original application – any new academic records will not be admissible in the reassessment

  • What a reassessment cannot be used for

    A request for reassessment cannot be used:

    • to ask for an exception to IQAS assessment criteria
    • to submit new academic records or credentials
    • for concerns related to your assessment certificate, such as spelling errors or incorrect personal information. Contact IQAS using the IQAS contact form for corrections to your assessment certificate.

How to submit a request

  1. After you log in to the IQAS application portal, click on ‘Submit a Reassessment Request’ on the portal main page.
  2. Fill in the required fields, provide the reason for reassessment and upload the supporting document.
  3. Click on ‘Submit’ button and pay the $200 reassessment fee.

During the reassessment process, your application will be reviewed by an IQAS assessor who was not involved in the original decision. All reassessment requests are decided upon based on IQAS policy and guidelines.

IQAS will send an email explaining the decision on your request for reassessment within 30 business days of the date the reassessment request was received.

Contact

Connect with the International Qualifications Assessment Service:

Go to the Contact IQAS page