Step 1. Before you apply

Read about how IQAS works

Find out what assessments are for, and who can apply.

Cost

For one applicant

The assessment cost stays the same, regardless of how many credentials you ask IQAS to assess. However, if you ask for more than one credential to be assessed, it will take at least four weeks longer than average processing times.

  • Application fee: $200
  • Courier fees: $15 for a Canadian address; $75 for an international address

For more than one applicant

Each applicant must apply separately and pay separate application and courier fees, even if applicants reside at the same household.

An assessment does not guarantee:

  • a job
  • a successful application for immigration
  • your credentials will be recognized for licensure in Canada

Exceptions for certain professions

Physicians

If you are applying to immigrate as a Physician or Specialist Physician and intend to get a licence to practice in Canada, your qualifications must be assessed by the Medical Council of Canada.

Pharmacists

If you are applying to immigrate as a Pharmacist and intend to get a licence to practice in Canada, your qualifications must be assessed by the Pharmacy Examining Board of Canada.

Assessments for regulated professions

In Canada, some occupations are regulated. Regulated occupations have legal requirements or restrictions in place to protect the public. To work in these occupations, in addition to getting an Educational Credential Assessment (ECA), later you will need to apply to and be assessed by the appropriate professional regulatory organization in the province or territory that you will settle in.

Step 2. Decide on credentials to be assessed

Credentials IQAS can assess

IQAS assesses completed / awarded formal academic and technical education credentials from recognized institutions.

  • An ECA will not be issued if your credentials cannot be authenticated and/or are from an educational institution/program that is not recognized. IQAS will let you know that your application has been cancelled.
  • An ECA may not result in an outcome you want for an Express Entry application. Your credentials are compared to Canadian education standards, which can be different from those in the country where you were educated.

Find out about institution recognition.

IQAS does not assess:

  • incomplete credentials
  • anything below secondary / high school level (for example, primary / elementary level)
  • non-academic credentials (for example, Excel training)
  • professional qualifications (for example, chartered accountant designation)
  • vocational or trades training (for example, diesel mechanics program)
  • credentials obtained in Canada

In addition, IQAS does not let you know if your credentials/institution will be recognized, or the results of your assessment before you apply. This can only be determined after you apply and an assessment is completed.

Credentials you need assessed

For an ECA, only your highest completed / awarded educational credential needs to be assessed. If you need more than one credential to be assessed, it will take at least four weeks longer than average processing times. To understand how points are assigned for education and make an informed decision, visit the Government of Canada website. IQAS does not provide any further advice on which credentials you may want to assess.

Step 3. Gather your documents

  • Do not send original documents unless required (e.g. transcripts must be original, while degree / diploma must be a photocopy)
  • IQAS is not liable or responsible for original documents that are not required and will not return them if submitted and not required
  • IQAS does not return notarized or certified copies of documents or transcripts

Application, checklist and proof of payment

Your application package should include:

  • IQAS application form:
    • completed, printed and signed
    • payment receipt (if paying online) or payment (if using a bank draft or money order)
    • ECA checklist: list only credentials on your checklist that you want assessed

Identification

  • Photocopy of your passport (identity page(s) only)
  • Proof of name change (if applicable):
    • needed only if your current name is different than the name on the educational documents
    • can be a photocopy of a marriage certificate, record of landing, passport etc.
    • does not need to be a certified true or notarized copy

Degree / diploma and transcripts

  • For information on providing specific academic documents, review Country-Specific Document Requirements (PDF, 0.48 MB).
    • if your country is listed, provide the documents indicated based on the credential(s) you want assessed
    • if your country is not listed, provide the documents as described below
  • Photocopies of your degree / diploma certificates
    • this is the document issued after your degree / diploma was awarded (IQAS will not assess incomplete or unofficial provisional academic credentials)
    • do not send your original certificates
    • photocopies do not need to be certified true or notarized copies
    • for Doctor of Philosophy (PhD) degrees, send a photocopy of the PhD degree and of the cover page of the thesis
  • Official academic transcripts / mark sheets
    • do not send a photocopy
    • do not submit transcripts issued from constituent or affiliated colleges
    • final transcripts must be issued by the awarding school or responsible issuing authority
    • official transcripts for all years of study should be sent directly to IQAS by your school or the responsible issuing authority. If your school will not send transcripts directly, you may forward a sealed envelope with the official transcripts you obtained from your school. The transcripts must be attested, dated, and placed in a sealed envelope that is stamped with the institution’s official seal across the back flap
    • use the Request of Academic Records Form (PDF, 0.8 MB) to ask the institution that issued your credential to provide you with transcripts that meet IQAS requirements. Include your IQAS file number when filling the form
      • the file number is generated when you complete the online application and is included in the subject line of the email that will be sent to you with your completed application form
  • Processing time starts when IQAS matches an applicant’s signed paper application with the required sealed original transcripts.
    • It may take months before transcripts are sent to IQAS by the issuing authority and this will affect processing time of an application.

Translations

Translations are required for of all non-English educational documents:

  • this includes translations of the transcripts being sent by the issuing institution
  • translations need to be completed by a qualified professional translator who does not need to be certified in Canada
  • translations do not need to be certified or notarized

Doctor of Philosophy (PhD) degrees

In most cases transcripts are not issued for a PhD, so the issuing institution must send a letter confirming the awarding of the PhD.

Assessments of Chinese credentials

If your credentials are from the People’s Republic of China, you must get the China Academic Degrees and Graduate Education Development Center (CDGDC) to send validated credentials directly to the IQAS office.

For non-university credentials, you can arrange for the China Higher Education Student Information and Career Center (CHESICC) to send the credential authenticity reports directly to IQAS.

Step 4. Complete the online application

  1. Complete and submit the online part of your application using the IQAS application portal. IQAS offers Immigration or Domestic (for employment, education or licensure) assessments. Be sure you request the correct assessment and submit the correct fees, as Domestic assessments cannot be used for Immigration.
  2. While filling in the online form, you will be asked to pay the application fees.
    • Payment options include:
      • Visa, MasterCard
      • American Express
      • Debit
      • Interac
    • You can also mail in a bank draft or money order with your application, but this will delay processing by about 6 weeks.
  3. Do not to use an international P.O. Box number as part of your mailing address, because couriers will not deliver to that type of address. Please provide IQAS with an address where a P.O. Box number is not used.
  4. After you submit your online application, you will receive:
    • an email from IQAS with your file number (you need this number for your Request of Academic Records form) and a final PDF version of your application, and
    • an email containing your payment receipt (only if you paid online)
  5. Print and sign the application form that was emailed to you and include it and the checklist in your mail-in application package [see next step]
  6. Print the payment receipt.

Start your online application

Step 5. Mail your application package

For more information on document requirements, see Step 3.

  1. Make sure your application is complete. It should include:
    • signed IQAS ECA application form with the checklist
    • the following documents:
      • photocopies of completed academic credentials you want to have assessed
      • official transcripts for the credentials you want to have assessed sent by the issuing authority directly to IQAS or by the applicant. Transcripts must be attested, dated, and placed in a sealed envelope that is stamped with the institution’s official seal across the back flap and cannot be opened or tampered with.
      • translations of all non-English educational documents
      • proof of name
      • proof of name change (if applicable)
  2. Mail your application to the address below:
    • use tracked mail or a courier so that you can keep track of your application
    • there will be a delay between when your courier confirms delivery, and when you receive an email confirming that we have received your documents

IQAS mailing address:

International Qualifications Assessment Service
9th floor, 9942 108 Street
Edmonton, Alberta T5K 2J5
Canada

Step 6. After you apply

Delivery address

If your mailing address is in Canada, IQAS will mail your documents to a Canada Post Office near you. You will receive a Delivery Notice Card from Canada Post letting you know that your package is available for pick up. Canada Post keeps packages for 15 business days. You will need to collect your package on time and show proper identification.

If your mailing address is outside of Canada, your package will be delivered directly to your address.

Making changes to or cancelling your application

To make / request changes to your application, login to the IQAS application portal:

  • if you applied before November 26, 2018, login here and create a portal account
  • if you applied after November 26, 2018, login here using your username

If IQAS needs more information

If IQAS needs any additional documents or information, you will be contacted by email, phone or mail.

If IQAS cannot complete your assessment

If IQAS cannot complete the assessment based on documentation submitted, you may be contacted for further information or your application may be cancelled. IQAS will let you know if your application has been cancelled.

Refunds

Refunds or partial refunds will be issued if an assessment cannot be completed due to insufficient documentation, a finding that the institution is not recognized and/or a finding that the credential(s) submitted cannot be assessed by IQAS.

Refunds are not provided if documents appear to be:

  • altered
  • tampered with
  • forged
  • falsely translated

Request a duplicate certificate

  • Duplicate certificates cost $15 per copy, plus a $5 courier fee per mailing address.
  • To request an additional copy of your IQAS certificate, login to the IQAS application portal:
    • if you applied before November 26, 2018, login here and create a portal account
    • if you applied after November 26, 2018, login here using your username
  • Your ECA is valid for Express Entry purposes for five years from the date it was issued.

Reassessment / appeal process

If you are not satisfied with your assessment, you may send a request for reassessment in writing to the IQAS office.

If you are not satisfied with the outcome of reassessment, you can appeal in writing. You will need to pay a $75 appeal fee.

Written requests for reassessment and appeal must be submitted within 1 year of the original date of assessment.

Processing time

What affects processing time?

  • ECA application processing times are affected by a multi-step process.
  • Processing time starts when IQAS matches an applicant’s signed paper application with the required sealed original transcripts.
    • The application and transcripts are normally sent to IQAS separately, as transcripts are expected directly from the issuing authority.
    • It may take months before transcripts are sent to IQAS by the issuing authority and this will affect processing time of an application.
  • An ECA application with more than one credential will take at least four weeks longer than average processing times.
  • Assessment of applications that require extensive research takes longer than the average processing time.
  • On average, an assessment takes about 20 weeks to process once all required documents, transcripts and payments are received. Times are not guaranteed and may change based on the number of applications. IQAS receives a very high volume of applications.
  • IQAS does not rush ECA applications. Applications are processed in the order they are received.
  • Courier / mail delivery time is not included in the processing time.

Processing times start when the “In line for processing” status displays for your application in the IQAS application portal. This means that IQAS received your signed paper application, credentials, transcripts and other required supporting documents, and your application is considered ready to be assessed. Later, an assessment may need to be put on hold for various reasons and processing time may be extended.

Application volume and processing times for Educational Credential Assessment (ECA) for Immigration purposes as of March 15, 2019.

Number of ECA applications with “In line for processing” status Approximate processing time of applications with “In line for processing” status
Approximately 1,750 20 weeks

Status updates

You can track delivery of your mail to IQAS through your courier. It takes several weeks for IQAS to process mail and send you an email confirming receipt of your items.

Monitor the status of your application in the IQAS application portal:

  • if you applied before November 26, 2018, login here and create a portal account
  • if you applied after November 26, 2018, login here using your username

You will see the following statuses in the portal:

Status What it means
Submitted You completed an online application and made online payment
Received Your mailed application was processed at IQAS (this can occur several weeks after your courier confirmed delivery)
Payment pending Your money order/bank draft has not been processed (it takes more than 6 weeks to process bank draft or money order) or your online payment was not successful
Pending IQAS is waiting for transcripts/other documents, or delivered transcripts/documents were not processed yet
In line for processing All documents needed to start your assessment have been received and logged by IQAS (this can occur several weeks after a courier confirmed delivery). Processing time starts with this status
Assessing Your credentials are being assessed
On hold Your assessment cannot be completed until IQAS receives and logs additional documents, confirmation from educational institution etc.
Final Review Your credential has been assessed and is being validated
Mailed Your assessment was mailed to you and an electronic copy is available at the IQAS application portal
Cancellation pending You requested a cancellation and it is waiting to be processed
Cancelled Your application was cancelled following your request or because assessment could not be completed

Contact IQAS

Go to contact page