Before you contact IQAS
Please note, IQAS will not address questions regarding:
Application process and document requirements
Instructions on how to apply to IQAS and document requirements can be found on the following pages:
- How to apply - IQAS for immigration purposes
- How to apply - IQAS for employment, education and licensure
IQAS accepts a limited number of applications for immigration purposes each day. You can return to apply the next day at 8:15 AM Mountain Time or apply to another designated organization.
Processing time and status updates
If your application is within the processing times posted on the IQAS webpage, we will not respond to your inquiry. IQAS does not provide expedited services. Processing times are approximate, not guaranteed and subject to change.
Applicants are responsible for tracking delivery of mail to IQAS through their courier service.
Please include your IQAS reference number (if applicable). We try to respond to inquiries as quickly as possible.
The personal information collected through the contact International Qualifications Assessment Service (IQAS) page will be used for the purpose of responding to your inquiry.
This personal information collection is authorized under section 33(c) of the Freedom of Information and Protection of Privacy (FOIP) Act.
If you have any questions about this collection of personal information, you may contact IQAS at 780-427-2655, or use the contact information below.
International Qualifications Assessment Service
9th floor, 9942 108 Street
Edmonton, AB T5K 2J5
IQAS is currently experiencing unusually high volumes of calls. Every effort is being made to respond to each call, so waiting times will be longer than usual.
Please see the section above for answers to common questions. Also, check the IQAS web pages for more information.
Hours of operation: 9:30 am to 4:30 pm, Monday to Friday
310-0000, then 427-2655 (toll-free in Alberta)
1-866-692-7057 (Northwest Territories)
(Country specific prefix)-1-780-427-2655 (International)