Before you contact IQAS

The following are common topics that have frequently been addressed in our calls. If you submit a question and we believe your question has been answered by one of the below, we won't reply with any further information.

Applying for IQAS

Instructions on how to apply for IQAS can be found on these pages:

Tracking items sent to IQAS via courier

You may have sent items to IQAS via courier, but haven't received confirmation. Once your courier confirms delivery, please allow up to 4 weeks to receive confirmation.

Status of your IQAS assessment and processing time

Applications take about 9-10 weeks to process after everything is received. This does not include mail delivery time.

If you applied for an Educational Credential Assessment for immigration purposes, you will get 3 email updates during the process. For more information, visit the application page for IQAS for imigration and click "Step 7. After you apply".

Transcripts/mark sheets for Educational Credential Assessment for immigration purposes

Your school must send transcripts/mark sheets (or attested copies or originals) directly to IQAS in a sealed envelope. This is so IQAS can ensure that your credentials are authentic.

Contact form

Please include your IQAS reference number (if applicable). We try to respond to inquiries as quickly as possible.

All fields are required unless otherwise indicated.

Assessment type
Topic of inquiry

Information you provide to Alberta Labour for the International Qualifications Assessment Service (IQAS) is collected under the authorization of Section 33(c) of the Freedom of Information Protection of Privacy (FOIP) Act and is managed in accordance with Part 2 of the FOIP Act.  

Your personal information will be used for responding to questions about the IQAS program. Your personal information will not be used or disclosed for any other purpose, without your written consent or unless required to do so by law. Should you have any questions about the collection and use of this information please contact us at the IQAS at 780-427-2655

Mail

International Qualifications Assessment Service
9th floor, 9942 108 Street
Edmonton, AB T5K 2J5
Canada

Fax

780-422-9734

Phone

IQAS is currently experiencing unusually high volumes of calls. Every effort is being made to respond to each call, so waiting times will be longer than usual.

Please see the section above for answers to common questions. Also, check the IQAS web pages for more information.

Hours of operation: 9:30 am to 4:30 pm, Monday to Friday

780-427-2655 (Edmonton)

310-0000, then 427-2655 (toll-free in Alberta)

1-866-692-7057 (Northwest Territories)

(Country specific prefix)-1-780-427-2655 (International)