The Appeals Secretariat is a neutral government office that runs separately from the Income and Employment Supports (IES) program. Contact an Appeals Secretariat office near you:

Main office

Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed 12 to 1 pm and statutory holidays)
Phone: 780-427-2709
Toll free: 310-0000 before the phone number (in Alberta)
Fax: 780-422-1088
Email: CSS.Appeals@gov.ab.ca

Address:
2nd floor, Agronomy Centre
6903 116 Street NW
Edmonton, Alberta  T6H 5Z2

Calgary office

Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed 12 to 1 pm and statutory holidays)
Phone: 403-297-5636
Toll free: 310-0000 before the phone number (in Alberta)
Fax: 403-297-5661
Email: css.appealsseccalgrgn@gov.ab.ca

Address:
24th floor, AMEC Place
Suite 2440, 801 6 Avenue SW
Calgary, Alberta  T2P 3W2

Red Deer office

Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed 12 to 1 pm and statutory holidays)
Phone: 403-340-5531
Toll free: 310-0000 before the phone number (in Alberta)
Fax: 403-297-5661
Email: css.appealsseccentralrgn@gov.ab.ca

Address:
6th floor, Provincial Building
Room 605, 4920 51 Street
Red Deer, Alberta  T4N 6K8

Edmonton office

Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed 12 to 1 pm and statutory holidays)
Phone: 780-644-8992
Toll free: 310-0000 before the phone number (in Alberta)
Fax: 780-422-1088
Email: css.appealssecedmrgn@gov.ab.ca

Address:
2nd floor, Agronomy Centre
6903 116 Street NW
Edmonton, Alberta  T6H 5Z2

Lethbridge office

Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed 12 to 1 pm and statutory holidays)
Phone: 403-381-5681
Toll free: 310-0000 before the phone number (in Alberta)
Fax: 403-297-5661
Email: css.appealssecsouthrgn@gov.ab.ca

Address:
4th floor, Administration Building
Room 408, 909 3 Avenue, North
Lethbridge, Alberta  T1H 0H5

North Office

Phone: 780-641-9177
Toll free: 310-0000 before the phone number (in Alberta)
Fax: 780-422-1088
Email: css.appealssecnorthrgns@gov.ab.ca