Non-urgent government operations are closed December 24 to January 1, reopening January 2. See the list of services available during this time.
Phone and live chat
211 Alberta
Find programs and services in your community
- Call 211
- Text "INFO" to 211
- 211 Alberta
Child Abuse Hotline
- 1-800-387-KIDS (5437) – Available 24/7
Family Violence Info Line
- 310-1818 – Available 24/7
- Live chat – 12 to 8 pm daily
- How it works
Kids Help Phone
- 1-800-668-6868 – Available 24/7
- Live chat – 4 pm to midnight, Wednesday to Sunday
Parent Information Line
- 1-866-714-KIDS (5437) – 8:15 am to 4:30 pm, Monday to Friday, closed statutory holidays
Shelters
Shelters for seniors
- Kerby Rotary Shelter (Calgary)
- Seniors Safe House (Edmonton)
Victim serving organizations
Victim serving organizations can guide you towards resources and help you navigate the criminal justice process.
Indigenous centres and services
- Métis and Indigenous Children’s Services offices
- Native Counselling Services of Alberta
- Native Friendship Centres
Indigenous languages fact sheets
The federal government has fact sheets in 12 Indigenous languages.