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The Carrier Profile system was designed to identify higher risk carriers to provincial regulators and to assist carriers in internally monitoring their on-road safety performance.
National Safety Code (NSC) Standard 7 requires all Canadian jurisdictions to maintain a Carrier Profile on each of their NSC carriers. Each of these NSC carriers is also required to hold a Safety Fitness Certificate. In Alberta, this includes carriers that operate:
- commercial vehicles registered for a weight of more than 4,500 kg that operate in multiple provinces, territories or states
- commercial vehicles registered for a weight of 11,794 kg or more that operate solely within Alberta
- commercial passenger vehicles with a seating capacity originally designed for 11 persons or more, including the driver
Carrier Profile System
Alberta Transportation gathers enforcement information from across North America related to carriers authorized to operate commercial vehicles. This information includes:
- convictions against the carrier and its drivers
- Commercial Vehicle Safety Alliance (CVSA) inspections
- collision information
- facility audit information
Under Bill 21, the Provincial Administrative Penalties Act, legislative changes were passed in July 2020 to create a new approach to enforcement for handling non-criminal traffic offences by taking them out of the courts. Alberta’s impaired driving laws are changing effective December 1, 2020. A new Roadside Sanction program will keep our roads safer by providing serious and immediate consequences for all impaired drivers. For more information, see:
Effective December 1, 2020, contraventions issued roadside will appear on the carrier profile as information.
Additional profile system changes are under review and development post December 1, 2020.
Alberta's Carrier Profile system is used to consolidate all information collected and can be used by provincial regulators to identify the 5% of carriers who pose the greatest safety risk to other highway users.
Fees for carrier profile
Effective January 13, 2020 – Public Profiles requested online will be free of charge.
Effective January 3, 2020 – Carrier Profiles requested online will be free of charge.
Request profile reports
You can request 2 types of profile reports in Alberta:
- Carrier Profile
- Public Profile
A standard Carrier Profile report includes 12 months of events involving NSC vehicles registered in the carrier's name and the persons driving those vehicles. Events include a detailed history of convictions, CVSA inspections, reportable collisions and violations. Effective December 1, 2020, contraventions issued roadside will appear on the carrier profile as information.
Read the following documents before requesting a Carrier Profile:
- Sample: Carrier Profile report (PDF, 1.6 MB)
- How To Read A Carrier Profile (PDF, 259 KB)
- Benefits of Reviewing Your Carrier Profile (PDF, 91 KB)
Request a Carrier Profile
This report can only be requested by the carrier, an authorized employee of the carrier, an authorized carrier representative, or enforcement personnel.
This report provides a detailed summary of conviction, collision, violation, CVSA inspection and monitoring information. Effective December 1, 2020, contraventions issued roadside will appear on the public profile as information.
The report does not include detailed driver or personal information, such as personal information protected under the Freedom of Information and Protection of Privacy Act (FOIP).
Read the following documents before requesting a Public Profile:
Request a Public Profile
Any interested parties, such as carriers, consultants or insurance companies can request this report.
An account with Alberta Transportation Online Services is required to access your carrier profile or a public profile.
The ‘Carrier/Public Profile & Carrier Document Portal’ service must be added to your account service options. Only carrier representatives that hold a carrier account can gain access to retrieve their carrier profile. Public profile access can be granted for any individual or company.
As of September 30, 2021 the majority of new account approvals are now automated based on system checks, with approvals taking 1-15 minutes to process, depending on the email service. Other account set-up or updates may take up to one business day to process.
For help with account set-up, updating account information, resetting passwords, or any technical issues, contact [email protected].
Profile data accuracy
All efforts are made to ensure the accuracy of Carrier Profile data. If you identify error(s), email [email protected] with all relevant, inaccurate information, such as document number, date, driver and vehicle information, and indicate error.
Connect with Carrier and Vehicle Safety and sign up for updates.
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