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COVID-19: State of public health emergency declared. Mandatory measures are in effect.

Alberta Biz Connect

Workplace guidance and supports to help businesses and non-profits affected by COVID-19 reopen and resume operations safely.

New business restrictions in effect

Businesses in communities under enhanced measures may have in-person service restrictions, capacity limits and masking requirements. Find out if your business is affected.

If your business is open, you must continue following all current general and sector-specific guidance.

Keeping people safe

Businesses must take steps to protect employees and customers:

A woman wearing a mask hands a coffee and debit machine to a customer

Workplace guidance

To reduce the risk of COVID-19 among staff and customers, businesses should follow general and sector-specific guidance documents and implement measures to comply with public health requirements.

View all guidance documents

Workplace rules

  • Operating requirements

    Unless ordered to close or restricted by enhanced public health measures, businesses can operate if they follow all public health orders and workplace guidance.

    Businesses are subject to strict infection prevention and controls, and will be carefully monitored for compliance with public health orders.

    If you have questions about how these requirements may apply to your business, please review information on alberta.ca and if it’s not there, contact the Biz Connect team.

  • Temporary layoffs

    An employee can be temporarily laid off due to COVID-19 for 180 consecutive days from the initial layoff date.

    If the employee is not recalled to work after 180 consecutive days, their employment is considered to be ended, and they must receive termination pay if entitled.

    Learn more about temporary layoffs.

  • Recall notices for returning to work

    To request an employee return to work after a layoff, an employer must serve a recall notice to the employee in writing. Employees are not required to be tested for COVID-19 before they return to work.

    If an employee fails to return to work within 7 days of receiving the recall notice, the employer may terminate their employment. The employee is not entitled to termination notice or termination pay in this case.

    From a health and safety perspective, workers may suggest it is unsafe to return to work.

    • Employees have the right to refuse dangerous work – but this usually relates to a specific task, activity or condition and does not normally allow workers to refuse to attend work.
    • Employers must take steps to ensure the safety of their staff and customers, and must follow all public health orders and guidance.

    For detailed information, contact:

  • Job-protected leaves

    Quarantine leave

    Employees are entitled to 14 days of unpaid, job-protected leave if they are required to quarantine due to COVID-19. This leave can be taken more than once.

    Family responsibility leave

    Employees are entitled to unpaid, job-protected leave if they are required to:

    • care for self-isolated family members
    • care for children unable to attend school or child care as a result of Chief Medical Officer of Health orders related to COVID-19

    This leave may be taken for as long as needed to meet family responsibilities. It can be accessed more than once between now and August 14, 2021, when this leave provision expires.

    Financial support

    Employment standards rules

  • OHS requirements

    Employers must continue to meet existing occupational health and safety (OHS) requirements.

    OHS questions and concerns can be directed to the:

    OHS Contact Centre online
    Phone: 1-866-415-8690 (in Alberta)
    Phone: 780-415-8690 (in Edmonton)

  • Mask requirements

    Masks are now mandatory in all:

    • indoor workplaces in the Calgary and Edmonton metro areas
    • places of worship across the province

    Learn more about masks and current requirements.

  • Enforcement

    Businesses allowed to operate are subject to strict infection prevention and control measures, and will be carefully monitored for compliance with public health orders.

    COVID-19 public health orders are enforceable by law. Albertans and Alberta businesses must follow the orders issued by the chief medical officer of health, under the Public Health Act.

    If Albertans are concerned that businesses are not following public health orders, they can:

    Complaints that require an immediate response can also be reported to your local police force through their administrative phone line. Please do not call 911.

Financial supports

  • Relaunch funding

    The Small and Medium Enterprise Relaunch Grant offers up to $5,000 in funding for eligible small- and medium-sized businesses, cooperatives and non-profits to offset a portion of their relaunch costs.

    Businesses and non-profits can use these funds as they see fit, including implementing measures to minimize the risk of virus transmission such as physical barriers, purchasing personal protective equipment and disinfecting supplies, paying rent and employee wages, replacing inventory and more.

    Application intake is now open. Businesses operating in areas where enhanced public health measures have been implemented will be eligible to apply for a second payment through this program. More information will be provided once available. Additional program details including eligibility criteria and how to apply can be found on the program webpage.

    Learn more

  • Education property tax deferral

    Education property tax rates were frozen at last year’s level – reversing the 3.4% population and inflation increase added in Budget 2020.

    Collection of non-residential education property tax for businesses was deferred for 6 months to September 30, or a deferral of both municipal and education property tax for a shorter time that is of equivalent benefit.

    • Municipalities were expected to set education property tax rates as they normally would, but defer collection.
    • Commercial landlords are encouraged to pass savings on to their tenants through reduced or deferred payments to help employers pay their employees and stay in business.
    • Taxpayers can contact their municipality directly for information on their municipality’s approach to education property tax deferral or to discuss a payment schedule to pay these deferred taxes.

    Learn more

  • Tourism levy abatement

    Hotels and other lodging providers are permitted to keep tourism levy amounts collected between March 1 and December 31, 2020. Providers that have already remitted amounts collected after March 1, 2020 are entitled to a refund.

    Learn more

  • WCB premium payment deferrals

    Small, medium and large private sector employers can defer WCB premium payments until 2021.

    • For small and medium businesses, the government will cover 50% of the 2020 premium when it is due in 2021 – saving businesses $350 million.
    • Large employers will have their 2020 WCB premium payments deferred until 2021, at which time their premiums will be due.

    Employers who have already paid WCB premiums in 2020 are eligible for a rebate or credit.

  • Federal government programs

Additional information and resources

  • Purchasing personal protective equipment (PPE)

    Connect to PPE suppliers using the websites below. The government is not responsible for products or prices offered on these sites.

    Alberta-based businesses that manufacture PPE can find out how to help at Alberta Bits and Pieces.

  • Small business advice

    Talk to a small business strategist at Business Link for one-on-one coaching, advice and information on COVID-19 resources and supports.

    To connect with a Business Link strategist:

    Submit your question online or contact them directly:

    Toll free: 1-800-272-9675 (Canada only)
    TTY: 1-800-457-8466 (For the deaf or hard of hearing)
    Hours: 8:30 am to 4:30 pm (open Monday to Friday, closed weekends and statutory holidays)

  • Mental health resources and support

    The COVID-19 pandemic can have a significant impact on mental health.

    Online resources are available if you need advice on handling stressful situations.

    If you need to talk, call the 24-hour help lines:

    For more information, visit COVID-19 info for Albertans.

  • Travel restrictions and exemptions

    An international travel advisory remains in effect. Non-essential travel is not recommended at this time.

    Travellers returning to or entering Alberta from outside Canada are legally required to follow provincial and federal travel restrictions upon arrival, including a mandatory 14 day quarantine, unless they:

  • Carpooling

    Carpooling is permitted. If you carpool, it's recommended to maintain physical distancing as much as possible, stagger seating and practice good hygiene. Anyone feeling unwell must stay home.

    Preventative hygiene measures should also be followed, including:

    • avoid touching your face
    • wear a mask
    • stay as far away from other passengers as possible
    • sanitize hands when leaving the vehicle
    • frequently sanitize commonly touched vehicle surfaces, such as door handles, seatbelt buckles, steering wheel, and dashboard

    See guidance for taxis, limos, rideshares and commuting for more information.

A photo of a waiter wearing a face mask cleaning a restaurant table.

Relaunch funding

Funding is available to small- and medium-sized businesses, co-ops and non-profits impacted by COVID-19. They can receive up to $5,000 to offset a portion of their relaunch costs and assist with their recovery.

Apply today

Restricted and non-restricted services

The list of businesses and sectors currently permitted to or restricted from providing services at locations accessible to the public.

View all services

Man working in a grocery store wears a mask

Have a question?

If you have questions that are not addressed on this page, please contact the Biz Connect team.

Contact the Biz Connect Team