Overview

Organizations that produce, train and assess service dogs may apply to become an approved service dog organization. Applicants will be assessed based on the Alberta Training Standard, which is equivalent to the standards for Assistance Dogs International.

Types of service dog organizations

There are 3 categories of approved service dog organizations:

Producers
Organizations that raise, train and place service dogs that meet the requirements of the Service Dogs Act and Regulations and provide ongoing client supports.
Trainers
Organizations that provide advanced or upgraded public access training to service dogs that have been trained at a school not recognized by the Government of Alberta or whose training was owner-managed.
Assessors
Organizations approved by government to conduct Service Dog Qualification Assessments (PDF, 212 KB).

Eligibility

All schools accredited by Assistance Dogs International, as well as candidate schools, are included on the Qualified List regardless of their location.

All other organizations must have:

  • an Alberta Corporate Registration and conduct business in the Province of Alberta
  • a minimum of $2,000,000 liability insurance
  • standards and processes demonstrating positive reinforcement training/assessment techniques

Organizations must follow the Alberta Training Standard.

Placement on the Qualified List may be revoked at any time if an organization does not operate in a manner consistent with the Alberta Training Standard.

How to apply

Step 1. Contact the Service Dog Assessment Team

Contact the Service Dog Assessment Team to discuss your organization’s requested category(s), readiness, the application process and the timelines involved.

Phone: 780-427-9136 (Edmonton)
Toll free in Alberta: dial 310-0000, then the number
Email: servicedogs@gov.ab.ca

Applications submitted without a phone interview will not be considered.

Step 2. Complete your application

If your organization is eligible to apply, you will be notified by the Service Dog Assessment Team, who will provide an application form and assessment documents to help prepare the application.

The application package includes:

  • Application Form
  • Standards and Ethics
  • Required Documents Chart
  • Qualification Manual Guidance Notes
  • On-Site Review Procedures
  • Common Questions and Answers
  • Annual Statement of Compliance Form

Step 3. Submit your application

Complete the application and supporting documents. Submit all documents via hard copy (in a binder) or digitally (on a flash drive) to:

Service Dog Assessment Team
Community and Social Services
3rd Floor Standard Life Centre
10405 Jasper Avenue NW
Edmonton Alberta  T5J 4R7

Once the application and supporting document package has been received, it will be reviewed by the Service Dog Assessment Team. If they have any questions, they will contact you.

Step 4. Schedule an on-site review

The Service Dog Assessment Team will contact you to schedule an on-site review. Your staff and volunteers may be scheduled for interviews.

The Service Dog Assessment Team will review all aspects of your organization’s operations and will prepare an assessment report. They may provide recommendations to you and arrange a second evaluation before submitting the assessment report.

After you apply

The Service Dog Assessment Team will make a recommendation regarding placement on the Qualified List.

If your application is successful

If your application is approved, a Qualified List Agreement with government will be sent to you to sign. You will need to submit an Annual Statement of Compliance and proof of liability insurance.

If your application is unsuccessful

If your application is not approved, you will get a report detailing the areas on your application that need improvement.

If the improvements are made, you may then be recommended for placement on the Qualified List.

Available grants

Funding may be available for approved organizations. See grants for service dog organizations.

Contact

To connect with the Service Dog Assessment Team:

Phone: 780-427-9136 (Edmonton)
Toll free in Alberta: dial 310-0000, then the phone number
Email: servicedogs@gov.ab.ca

Address:
Service Dog Assessment Team
Community and Social Services
3rd Floor Standard Life Centre
10405 Jasper Avenue NW
Edmonton, Alberta  T5J 4R7