Getting your payments

You are encouraged to sign up for direct deposit. There are 2 ways to set it up:

  1. Prepare your own direct deposit forms:
    • fill in and sign the Direct Deposit Registration form (PDF, 176 KB) and
      • write VOID on an unsigned cheque and attach it to the form, or
      • print your online bank account information, including your name, branch number, bank number and account number, and attach it to the form
    • bring or send the documents to your AISH worker
  2. Get help from your bank:
    • have your bank help fill in, stamp and sign the Direct Deposit Registration form (PDF, 176 KB)
    • sign the form
    • bring or send the form to your AISH worker
    • get a document from your bank that includes your name and banking information

If you are unable to set up direct deposit, your cheque will be mailed to you.

Protecting your privacy

We do not share information about your AISH benefits with your bank. We only use this information to deposit funds directly into your account.

If you change your bank account

Contact your AISH worker as soon as possible.

If you do not have a bank account

Your cheques will be mailed to you. If you want to set up direct deposit, you can open a bank account at any bank or credit union. Contact your AISH worker if you need assistance.

Monthly statement

You will get a statement from AISH after your deposit is made showing the date, amount of your deposit and a breakdown of the income you received. Your statement may also include important messages from AISH such as information about your benefits.

If you are eligible for a Health Benefits Card, it will be sent with your monthly statement.

Payment dates

Payments are made at midnight on these dates for the next benefit month:


January 28 (February benefits)
February 25 (March benefits)
March 26 (April benefits)
April 27 (May benefits)
May 26 (June benefits)
June 25 (July benefits)
July 28 (August benefits)
August 26 (September benefits)
September 25 (October benefits)
October 27 (November benefits)
November 25 (December benefits)
December 18 (January 2021 benefits)


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