COVID-19: State of public health emergency. Mandatory measures remain in effect provincewide.

Protection for Persons in Care

Protection for Persons in Care (PPC) requires the reporting of abuse of adult clients receiving care in publicly funded facilities.

Services and information

Learn what abuse is under the PPC Act, the role service providers play in client protection, related legislation, and forms and documents.

Learn how to report abuse to PPC, what is involved in investigating a report of abuse and what the director’s decision entails.

PPC statistics and decision summaries help promote transparency and increase public awareness of the service provider’s accountability.

Prevent and report abuse

Call 911 if you or someone you know is being abused and is in immediate danger.

Protecting vulnerable adults in care is our first priority.

The Protection for Persons in Care Act (PPC Act) requires the reporting of abuse, and promotes the prevention of abuse involving adult clients who receive publicly funded care or support services.

Phone: 1-888-357-9339

The PPC Act requires service providers to take reasonable steps to protect clients from abuse while providing care or support services.


Contact Protection for Persons in Care:

Office hours: 8:15 am to 4:30 pm (Monday to Friday, closed statutory holidays)
Toll free: 1-888-357-9339 (in Alberta)
Phone: 780-422-1155
Fax: 780-415-8611
Email: [email protected]

This is NOT an emergency number and is open only during office hours. You can leave a message at any time.


Protection for Persons in Care
Station M, Box 476
Edmonton, AB  T5J 2K1