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Part of Health cards

Mobile health card

A digital health card available to Albertans that can replace your current paper health care card.

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Health cards

Overview

If you are enrolled in Alberta Health Care Insurance Plan (AHCIP) and have a verified Alberta.ca Account and a MyHealth Records account, you can apply for the mobile health card. Moving to a digital health card can prevent loss and damage experienced with the paper health card.

Eligibility

Currently, only those who are 14 years or older, are Canadian citizens or permanent residents of Canada, who make their permanent home in Alberta and are not temporarily absent (for example, studying abroad) are eligible for a mobile health card. In the future, the mobile health card will be available to all residents of Alberta who are eligible for AHCIP.

Albertans 14 years or older will be able to obtain their own mobile health card. Parents or guardians of those under 14 will need to submit a request through MyHealth Records to have their child’s mobile health card added to their Alberta Wallet.

Get a mobile health card

The steps below describe how to get a mobile health card.

You will need a verified Alberta.ca Account and a verified MyHealth Records account to access the Alberta Wallet and get your mobile health card. If you already have these, skip to Step 2 below.

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Step 1. Create a verified Alberta.ca Account and a MyHealth Records account

Step 2. Download the Alberta Wallet through the Apple App store or Google Play

  • The Alberta Wallet is where you will access your mobile health card. For detailed steps on how to download and sign into the Alberta Wallet app, view the Alberta Wallet Reference Guide.

Step 3. From your Alberta Wallet app, add your mobile health card

  1. Once signed into your Alberta Wallet, select the ‘Add to Alberta Wallet’ option.
  2. Select the ‘Mobile Health Card' tile.
  3. Select ‘Add to Alberta Wallet’ when prompted.

You can now use your mobile health card in the Alberta Wallet when accessing health services.

If you prefer to access the Alberta Wallet and mobile health card from a web browser, visit the MyHealth Records Help Centre for detailed instructions.

MyHealth Records help desk

If you have any questions or issues with obtaining your mobile health card, contact the MyHealth Records help desk:

  • Hours: 8:15 am to 4:30 pm (Monday to Friday; closed statutory holidays)
  • Phone: 1-844-401-4016
    • Help is available in more than 100 languages
  • E-mail: [email protected]

Scan the mobile health card

The mobile health card has a QR code, which gives some health facilities, such as hospitals, the ability to scan your card and access your information such as name, date of birth and personal health number. The QR code contains your full credentials and a digital signature that proves the credential was issued by the Ministry of Primary and Preventative Health Services.

If a health facility does not have the ability to scan your mobile health card, it will still accept the mobile health card and manually check your credential as occurs now with the paper card. You will still need to provide photo ID to confirm your identity.

Share your mobile health card

The steps below describe how to share your mobile health card.

If you want to share your mobile health card with someone, such as a spouse or partner, you are able to do so through your MyHealth Records account.

Step 1: Go to MyHealth Records

Select the Tools and Settings help page, then choose 'Share My Record' from the list for step-by-step instructions on how to share your record.

Step 2: Once your record has been shared

Ask the individual you shared your record with to go to MyHealth Records health summary and choose 'Mobile health card' from the list of options. This section explains how they can add your shared mobile health card to their Alberta Wallet.

Get your child’s mobile health card

The information below describes how to get your child's mobile health card.

Parents and guardians of children under the age of 14 can hold their children's mobile health cards in their Alberta Wallet.

To request your child’s mobile health card, visit MyHealth Records and login. You will be asked to provide your child’s:

  • personal health number
  • first and last names
  • date of birth

Once the request is approved, you can add your child’s card to your Alberta Wallet. If you have more than one child, you will need to submit a request for each child.

If the request was unsuccessful, you may be required to submit additional information such as a long-form birth certificate or registration, custody or guardianship agreement or marriage certificate. You will be contacted once the information has been reviewed. It is important to make sure that your AHCIP

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