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Non-urgent government operations are closed December 24 to January 1, reopening January 2. See the list of services available during this time.

Notifications

Government mail service may be affected by the Canada Post labour disruption. See how to send and receive government mail during this time

Internet services in Alberta

Learn how internet access works in Alberta.

Overview

The Alberta government has been working to make high-speed internet access possible for all Alberta homes and businesses.

Delivery of internet access from telecommunications backbone infrastructure remains the responsibility of local internet service providers.

Alberta has a competitive environment for providing Internet services in rural areas. Outside of urban areas, this is accomplished primarily through fixed wireless access.

  • There are more than 45 wireless internet service providers in the province.
  • Some areas have as many as 4 or 5 wireless internet service providers, while other, more remote locations have only one.

Find an urban provider

Most urban areas in Alberta have the following internet service providers available:

Shaw

Phone: 1-888-472-2222

Website: www.shaw.ca

Telus

Phone: 1-888-811-2323

Website: www.telus.com

Find a rural provider

Find an internet service provider outside of an urban area.

Contact

Connect with Innovation and Technology:

Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)
Phone: 1-888-777-4010