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Northern Alberta wildfires

  • Evacuation payments

    The deadline to apply for the evacuation payment is November 29, 2019, at 5 p.m. (MST). Alberta residents affected by the northwest Alberta wildfires and Hamlet of Marten Beach July 2019 flood must apply online or in-person by this date.

    Alberta residents affected by the northwest Alberta wildfires and Hamlet of Marten Beach July 2019 flood may be eligible for a one-time evacuation payment to help with immediate living costs, such as accommodation, food and gas. It is not intended to replace income.

    Eligible families will receive:

    • $1,250 for each adult
    • $500 for each child under 18 living in the same home when the evacuation order was given


    You may qualify for the evacuation payment if you:

    • were living, working or vacationing in the affected area
    • were forced to leave your residence (primary, working or vacationing) due to a mandatory evacuation order
    • paid for most of your costs to evacuate

    You are not eligible if you:

    • live in a community that was not affected by an evacuation order
    • own property in the evacuated communities but were not living there when the evacuation was ordered
    • evacuated from a community not under an evacuation order
    • had your evacuation paid for by a government agency such as a supportive living facility like a seniors lodge, nursing home, extended care facility or temporary shelter
    • had your evacuation paid for by your employer

    Current eligible communities include:

    • Hamlet of Marten Beach
    • High Level
    • Paddle Prairie Metis Settlement
    • Bushe River
    • Chateh
    • Meander River
    • Wabasca-Desmarais
    • Bigstone Cree Nation 166 A, B, C and D
    • Sandy Lake
    • Chipewyan Lake Village
    • Keg River
    • Carcajou
    • Northern border of the County of Northern Lights to Township Road 922 (Notikewin Road)
    • Steen River
    • Trout Lake
    • Blue Hills
    • Tompkins Landing
    • Mackenzie County
    • La Crete
    • Beaver First Nation Boyer River and Child’s Lake reserves

    How to apply


    Apply online through the MyAlberta Evacuation Payment application using a smart phone, device or desktop.

    • You need to create an email if you don’t have one.
    • Apply for yourself and your children or other dependents.
    • Provide a personal email address to receive the payment by Interac e-Transfer.

    Step 1. Have identification ready

    • Adults need an Alberta issued driver’s licence or identification or other photo ID.
    • Children’s identification can include an Alberta Health number, passport, birth certificate or Alberta ID card.
    • Proof of residence or presence in the community.

    Step 2. Apply

    • Use the MyAlberta Evacuation Payment online application.
      • It will ask you to log into your MyAlberta Digital Identity (MADI) account. If you don’t have one, you can sign up through the application.
      • Write down the reference number you get at the end of the application.
      • You will see a message that says you will get a letter with a PIN number to complete your verification. You do not need to complete this step to receive your evacuation payment.

    Step 3. After you apply online

    • After you submit your online application you will get an email confirming it has been received. (Make sure to check your inbox and junk folder.)
    • Within a few hours, you will get another email with next steps instructions.
    • If more information is needed, you will be asked to call Alberta Supports and visit the nearest centre.


    If you were affected by the Hamlet of Marten Beach July 2019 flood, get help in person:

    Slave Lake Alberta Supports Centre
    Government Centre
    108 101 3 Street SW

    Hours: 8:15 am to 4:30 pm, Monday to Friday

    Get help

    If you need help applying in person in another community, or have questions about your online application or need help applying, contact Alberta Supports:

    Last updated: November 25

  • Social services


    • Alberta Supports provides access over 120 government services, social benefits and community supports.
    • Call 1-877-644-9992 , Monday to Friday from 7:30 am to 8 pm.

    AISH and Income Support programs

    • Evacuees who receive benefits by cheque rather than direct deposit should contact your worker to make arrangements to receive your cheque.
    • If you receive benefits by direct deposit, your payment will be deposited as usual.

    Child intervention and child care

    PDD supports

    • If you need human, financial or in-kind assistance to support persons with disabilities, contact the closest Alberta Supports Centre for assistance.

    Last updated: June 12

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Emergency preparedness

Learn how you and your family can prepare for an emergency or disaster.

Wildfire preparedness

Due to hot and dry conditions, fire advisories, restrictions or bans have been issued in many regions of the province. Be prepared and take precautions.

Flood preparedness and recovery

Floods are the most frequent natural hazard in Canada. They can occur at any time of the year and are most often caused by heavy rainfall, rapid snow melt or ice jams.

Contact us

For help, call the Alberta government call centre at 310-4455.