Consumer protection

File a complaint against a business, consumer protection tips, Consumer Investigations Unit and laws that protect consumers.

Services and information

  • Administrative decisions, order or licensing refusals, cancellations or suspensions may be appealed to the Minister.
  • Find tipsheets that can help both consumers and businesses protect themselves in various transactions and situations.
  • The Consumer Bill of Rights outlines the protections that consumers have when buying goods or signing contracts.
  • The Consumer Investigations Unit investigates breaches of Alberta‚Äôs consumer protection legislation and takes enforcement action.
  • Protecting Alberta consumers from misleading, high-pressure sales practices for energy products.
  • You can file a complaint against a business, or a person running a business, for an unfair business or tenancy transaction.
  • Sets consistent standards for businesses that offer high-cost credit to protect consumers from unfair business practices.
  • Consumer protection laws to ban ticket bots and ensure refund protections from resellers came into effect on August 1, 2018.
  • How to find and claim your missing property, and information about the responsibilities of property holders.
  • Examples of unfair practices and how the Consumer Protection Act protects consumers from unfair business practices.