Services and information
Consumer investigations unit
Investigates breaches of Alberta’s consumer protection legislation and takes enforcement action.
Consumer Protection Act
Protects consumers from unfair business practices before, during or after a consumer transaction.
Consumer protection changes
Bill 31 has been passed to improve consumer rights and level the playing field in the marketplace.
Consumer protection tips
Publications and resources that cover a range of consumer topics and issues.
Consumer resources for young adults leaving home
Information guide for young people who are moving away from home for the first time.
Consumer, cemetery, and funeral – appeal decisions
Businesses and individuals may appeal a decision to the Minister within 30 days after being notified in writing of the decision or order.
Door-to-door energy sales ban
Protecting Alberta consumers from misleading, high-pressure sales practices for energy products.
File a consumer complaint against a business
You can file a complaint against a business, or a person running a business, for an unfair business or tenancy transaction.
Ticket sales regulations
Consumer protection laws to ban ticket bots and ensure refund protections from resellers came into effect on August 1, 2018.