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Before the hearing
Hearings are usually held either online or in a community near you. Before the hearing, the Appeals Secretariat may arrange a phone meeting with you and a representative from Education and Childcare to confirm details and answer questions about the appeal process.
At the hearing
Appeal hearings are usually held on weekdays from 9 am to 4 pm.
After the hearing
The appeal panel will decide to agree with, change or cancel the original decision. Once this happens:
- you will get a letter with the appeal panel’s decision and reasons for the decision
- the appeal panel’s decision is final – this means they cannot look at new information or change their decision
- you cannot file another appeal on their decision or the original decision
Concerns about the hearing
If you think the appeal hearing was unfair or the appeal panel’s decision does not follow the Early Learning and Child Care Act and regulation, you have 2 options.
Contact
The Appeals Secretariat is a neutral government office that runs separately from the Ministry of Education and Childcare.
Connect with the Appeals Secretariat:
Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed daily from noon to 1:00 pm, closed statutory holidays)
Phone: 780-427-2709
Toll free: 310-0000 before the phone number (in Alberta)
Fax: 780-422-1088
Email: [email protected]
Address:
2nd floor, Agronomy Centre
6903 116 Street NW
Edmonton, Alberta T6H 5Z2