Alberta Seniors Benefit – Appeal a decision

Find out how to appeal a decision regarding your Alberta Seniors Benefit file or benefit amount.

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  • Appeal a decision

Introduction

To request an explanation or review of the information used to determine your eligibility for the Alberta Seniors Benefit program call the Alberta Supports Contact Centre toll free at: 1-877-644-9992.

You may appeal a decision regarding your Alberta Seniors Benefit file or benefit amount.

Steps to file an appeal

  • Step 1. Write a letter of appeal

    Send information and supporting documentation that will assist in the review of your file to:

    Director
    Seniors Financial Assistance
    PO Box 3100
    Edmonton, Alberta  T5J 4W3

    Or you may upload your letter at Submit documents online to Alberta Seniors Financial Assistance or send by fax to: 780-422-5954.

  • Step 2. Request a final review

    If your concern is not resolved, request a final review by writing to:

    Assistant Deputy Minister
    Seniors Division
    PO Box 3100
    Edmonton, Alberta T5J 4W3

    Or you may upload your letter at Submit documents online to Alberta Seniors Financial Assistance or send by fax to: 780-422-5954.

  • Step 3. Complete a Notice of Appeal form

    Once Step 2 is complete, a Notice of Appeal form will be mailed to you. Follow the instructions provided with the form.