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COVID-19 Updates: Taking steps to return to normal.
Learn what abuse is under the PPC Act, the role service providers play in client protection, related legislation, and forms and documents.
Protecting vulnerable adults in care is our first priority.
The Protection for Persons in Care Act (PPC Act) requires the reporting of abuse, and promotes the prevention of abuse involving adult clients who receive publicly funded care or support services.
The PPC Act requires service providers to take reasonable steps to protect clients from abuse while providing care or support services.
The PPC Act defines abuse as an act or omission that:
The individual involved is any person who allegedly abused a client or who allegedly failed to prevent abuse of a client.
The client must have been receiving care or support services from a publicly funded service provider at the time the alleged abuse occurred.
Protection for Persons in Care Act
Supportive Living Accommodation Licensing Act
Publicly funded service providers include:
Service providers not included:
Service providers, their employees, and persons hired to provide services are responsible for keeping clients safe from abuse when providing care or support services.
They are required to:
Learn more in A Guide to Understanding the Protection for Persons in Care Act
User Guide to Understanding PPC Statistical Reports
PPC Poster – Safeguarding vulnerable adults from abuse (PDF, 2.49 MB)
PPC Brochure – Safeguarding vulnerable adults from abuse
Order PPC publications, form PPC3820 (PDF, 239 KB)
Abuse Report, form PPC3817 (PDF, 334 KB)
Application for Review of a Complaints Officer’s Decision, form PPC3819 (PDF, 247 KB)
Notice of Appeal, form PPC3818 (PDF, 151 KB)
Connect with Protection for Persons in Care:
Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)
Toll free: 1-888-357-9339 (in Alberta)
Phone: 780-422-1155 (out of province or country)
Fax: 780-415-8611
Email: [email protected]
This is NOT an emergency number and is open only during office hours. You can leave a message at any time.
Address:
Protection for Persons in Care
Station M, Box 476
Edmonton, Alberta T5J 2K1
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