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If you disagree with a decision made about your supportive living accommodation licence, you may be able to appeal it.
An appeal is when you ask an appeal panel to review a decision the Accommodation Standards and Licensing program has made about a licence for a supportive living accommodation. The appeal panel:
You can appeal a decision the Accommodation Standards and Licensing program has made if:
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Under the Supportive Living Accommodations Licensing Act and Regulation (SLAL Act and Regulation), you have the right to appeal most decisions the Accommodation Standards and Licensing program makes. These are general guidelines about decisions the appeal panel can and cannot review:
The appeal panel can review decisions about:
They can agree with or reverse these Accommodation Standards and Licensing program decisions.
The appeal panel cannot review decisions about:
For more information, review the SLAL Act and Regulation or contact the Appeals Secretariat.
Make sure to appeal within the 15-day deadline from the date you got the decision in person, by phone, email or letter.
Make sure to include:
If you want to give another person authority to act on your behalf throughout the appeal process, include an Authorization form (PDF, 71 KB).
Make sure to:
Submit your documents by:
You will get a letter from the Appeals Secretariat saying they received your appeal. The Appeals Secretariat will start setting up your appeal hearing. Contact them, if you:
Find out what happens before, during and after the appeal hearing.
You can withdraw your appeal at any time. This means it is stopped and you no longer want to appeal the Accommodation Standards and Licensing program’s decision. Tell the Appeals Secretariat as soon as you choose to withdraw your appeal.
The Appeals Secretariat is a neutral government office that runs separately from the Accommodation Standards and Licensing program.
Connect with the Appeals Secretariat:
Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed noon to 1 pm and statutory holidays)
Phone: 780-427-2709
Toll free: 310-0000 before the phone number (in Alberta)
Fax: 780-422-1088
Email: [email protected]
Address:
2nd Floor, Agronomy Centre
6903 116 Street NW
Edmonton, Alberta T6H 5Z2
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