Overview

Service dog owners should carry their ID with them at all times when in public.

The Service Dog Identification Card verifies the public access rights of the individual and their service dog are protected under the Service Dogs Act and Regulations.

  • Example of a Service Dog Identification card
    Each ID card has:
    • the name of the handler and dog
    • a photo of the handler and dog
    • a validation number
    • a date of expiration

Eligibility

You may apply for a Service Dog Identification Card if you have a service dog that has one of the following qualifications:

  • completed a program or passed an assessment from one of Alberta’s approved service dog providers graduated from a program accredited by, or holding candidacy status with Assistance Dogs International, or
  • has been qualified by an organization contracted by a provincial or territorial government in Canada to train or assess service dogs to standards equivalent to the Alberta Training Standard as determined by the Minister

If your service dog does not have one of these qualifications, you can get your service dog assessed.

Cost

There is no cost to receive a service dog identification card.

How to order

Step 1. Fill out the form

PDF forms do not work on mobile devices. To fill in and save this form:

  1. Click on the PDF link to save it on your computer.
  2. Launch Adobe Reader.
  3. Open the PDF from within Adobe Reader. You can now fill and save your form.

Service Dog Identification Card Application (PDF, 210 KB)

You can also request the form by contacting 780-427-9136 or  servicedogs@gov.ab.ca

Step 2. Submit the form

Mail the form to:

Service Dog Assessment Team
Community and Social Services
3rd Floor Standard Life Centre
10405 Jasper Avenue NW
Edmonton Alberta  T5J 4R7

You can also submit the form by fax to 780-427-9145 or by email to servicedogs@gov.ab.ca

Step 3. Take a photo of the team

The assessor or trainer may be able to take the photo and submit it on your behalf. Photos must clearly show the user and the service dog, and follow the guidelines below.

Figure 2. Service dog photo guidelines

  • Photos must clearly show the user and the service dog
  • There can be no other dogs or people in the photo
  • The user must be facing the camera
  • The face of the user must be clear and visible.
  • The image must be a close-up portrait format

Example of a Service Dog Identification card

Step 4. Email the photo

The photo must:

  • be in jpg, tif or bmp format
  • have the full name of the applicant as the file name

Email the photo to servicedogs@gov.ab.ca

After you order

An official Identification Card will be mailed to you.

Contact

To connect with the Service Dog Assessment Team:

Phone: 780-427-9136 (Edmonton)
Toll free in Alberta: dial 310-0000, then the phone number
Email: servicedogs@gov.ab.ca

Address:
Service Dog Assessment Team
Community and Social Services
3rd Floor Standard Life Centre
10405 Jasper Avenue NW
Edmonton, Alberta  T5J 4R7