Table of contents

Overview

We gathered feedback from Albertans on homebuyer protection polices and programs that were implemented to ensure new homes being built meet construction safety and quality standards.

Your input will help us understand how well the current policies and programs are protecting Albertans. Participants shared feedback on:

  • education opportunities and navigating the home warranty system
  • an advisory group focused on home warranty
  • builder competencies
  • program applications for owner builders
  • the claims dispute resolution process

The New Home Buyer Protection Act came into force in 2014 and requires every new home built in Alberta to have warranty protection and all home builders in the province to be licensed.

Timeline

  • Open

    Survey closed December 22, 2022.

  • Results under review

  • Completed

Who is listening

Ministry of Municipal Affairs

Get informed

Input received

Online survey

Albertans shared perspectives about homebuyer protection policies and programs on newly built homes through an online survey from November 24 to December 22, 2022.

Thank you for your input, we are currently reviewing feedback.

Stakeholder engagement

We held a series of targeted, facilitated engagement sessions with stakeholder groups to better understand their concerns and perspectives.

Outcomes

Your feedback will help us identify challenges and opportunities related to homebuyer protection polices and programs on newly built homes and may inform the development of new policies, programs or legislation.

Contact

Connect with the Residential Protection Program if you have questions about the act, new home warranty or builder licensing:

Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)
Phone: 780-644-1010
Toll free: 1-866-421-6929
Email: [email protected]

Related

Last updated: December 23, 2022