Basic rules

Applicants must have access to information that is easy to understand and accessible.

Well-presented information that is clear, concise and easy to access, assists applicants to manage expectations and aid them in making informed decisions.

Section Provides information on: Explanation
4(a) The regulatory body’s registration practices, internal review or appeal processes. Information must be presented in an easy-to-follow manner, which includes the processes and steps involved with registration, and any internal review or appeal processes for applicants:
  • Do the steps provide a full picture of the entire process?
  • Are information sheets or graphs available that outline steps in the registration process, the internal review, or appeal processes?
The Forum of Labour Market Ministers has created a Best Practice Checklist of Website Content for Internationally Trained Individuals that will provide some assistance on communicating website information.
4(b) The length of time the registration process usually takes. A general timeline of the entire registration process from start to finish must be communicated.

Where able, regulatory bodies should set out an estimated timeline between each key step within the registration process, including where timelines could vary, such as when applicants are:
  • required to complete additional academic coursework/bridging programs
  • obtain documents from overseas
  • pass an examination
4(c) The requirements for registration, along with any alternative means to meet the requirements and any criteria used to assess how the requirements will be met. Requirements for registration, and any other qualifications that may be taken into consideration, must be clearly indicated such as:
  • education
  • work experience
  • examinations
  • assessments
  • immigration status
  • good character
The requirements should be directly related to practicing competently and safely.
4(d) Any supports that the regulatory body may provide or any other supports that are available for applicants. If the regulatory body can provide, or is aware of any supports that are available to assist applicants in the registration process, then the regulatory body should make efforts to inform the applicants of those supports.

Information on supports could be on:
  • financial assistance
  • exam preparation materials and resources
  • self-assessment tools
  • trainings or bridging opportunities that are available
  • any other relevant supports
4(e) Information on fees relating to the licensure process. Information about fees for registration must be readily available and regularly updated.

Other fees could also be provided to give a fuller picture of the entire cost of the licensure process, such as the cost for any third party assessments, and examination fees.

Identifying the cost range will assist applicants in the planning and preparation stages.

How the law applies

Part 1, section 4 of the Fair Registration Practices Act outlines the provisions on information that the regulatory bodies must provide to potential applicants.

Disclaimer

In the event of any discrepancy between the information on this page and the Fair Registration Practices Act, the legislation will always prevail.

Contact

Connect with the Fairness for Newcomers Office:

Phone: 780-422-6777
Email: [email protected]

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