Emergency health services provider and operator information

• Operator Licence Application – form EHS11484
• Ambulance Operator – Vehicle Listing – form EHS0231

• Ambulance Safety Inspection – form EHS11482 (Volume 5)
• Ambulance Safety Inspection Manual (Volume 5)
• Certified Journeypersons Registration/Renewal and Acknowledgement – form EHS0283

• Ambulance Collision Report – form EHS0237
• Ambulance Age Restriction Exemption – form EHS13525
• Decommissioned Ambulance Confirmation – form EHS13524

• Emergency Health Services Act
• Ground Ambulance Regulation
• Ground Ambulance Vehicle Standards Code

Licensed ambulance operators in Alberta are required to:

• apply for and maintain a valid ambulance operator licence
• provide services in accordance with a service agreement or contract with the Provincial Health Corporation (PHC), Emergency Health Services – Alberta (EHS Alberta)
• ensure all ambulance vehicles are inspected and approved for use by the Government of Alberta EHS Branch
• maintain required insurance coverage
• use registered and EHS Branch authorized mechanics
• complete and submit all required Ambulance Safety Inspections (ASIs) for roadworthiness
• address and rectify any areas of legislative non-compliance reported by the EHS Branch
• report collisions and out-of-service ambulance vehicles to the EHS Branch and 
• ensure your licensed ambulance operator contact and business information is current with EHS Branch

Ambulance operators in Alberta are required to be licenced to provide EHS by the Government of Alberta EHS Branch.

Before applying

• Contact the EHS Branch and speak with an EHS Specialist to understand the application process and requirements.
• Ambulance operator licence renewal applications should be submitted to the EHS Branch a minimum of 2 months prior to expiry.

Approval requires:

• a completed and compliant ASI conducted by an EHS-authorized and registered mechanic
• a new ambulance approval inspection by an EHS Specialist
• submission of vehicle testing and certification documentation
• an approved age exemption application, if required, where a vehicle intended to be approved as an ambulance has a chassis or patient compartment that is 12 years or more in age

All licensed ambulance operators must maintain:

• Automobile insurance: Minimum of $2 million coverage per incident.
• Malpractice insurance: Minimum of $2 million per claim, $3 million annual aggregate.
• Insurance must include coverage for transporting passengers for compensation.
• Proof of valid insurance certificates are required on an annual basis. Pink cards are not accepted.

Licensed ambulance operators must ensure:

• Roadworthiness inspections, referred to as Ambulance Safety Inspections (ASIs), are completed semi-annually or by the timescale specified under an age restriction exemption.
• Certified Journeypersons who complete an ASI are registered and authorized by EHS Branch to perform the inspection.
• ASI reports are submitted to the EHS Branch within the specified timeframe.

EHS Specialists conduct scheduled and randomized compliance inspections of:

• ambulance vehicles
• EHS facilities and stations.
• equipment and medical supplies
• documents, records, policies and procedures