Overview

Provincial standards for accommodation and health services are designed to ensure home care, supportive living and long-term care operators provide quality health and accommodation related services to their clients and residents.

Standards

Supportive living and long-term care accommodation standards

The Ministry of Health is responsible for monitoring compliance to the Accommodation Standards. These standards are designed to support a safe and comfortable environment for residents and set expectations for the quality of accommodation services such as meals, housekeeping and maintenance.

Supportive living accommodations are inspected annually to ensure they comply with the:

Long-term care accommodations are inspected annually to ensure they comply with the:

The Alberta government investigates and follows up on complaints from the public, residents or family members regarding alleged non-compliance to the accommodation standards.

Contact us if you have a question, concern or complaint regarding the compliance, monitoring or licensing of continuing care accommodations.

Continuing care health service standards

The Continuing Care Health Service Standards and information guide were updated in 2018.

2018 Continuing Care Health Service Standards — The standards deal with publicly funded basic health care and personal care services provided to continuing care clients in home care, designated supportive living and long-term care facilities. This includes assessed health and personal care services provided by nurses, therapists, health care aides and other health care professionals.

2018 Continuing Care Health Services Standards Information Guide — The guide helps service providers achieve compliance with the 2018 Continuing Care Health Service Standards. The guide provides clear examples of what evidence may be used to demonstrate compliance and lists relevant resources.