Continuing care accommodation and health service standards

These standards are designed to support a safe and comfortable environment for residents and set expectations for the quality of accommodation services such as meals, housekeeping and maintenance.

Read Continuing Care Standards: Fact Sheet – Residents, Clients and Families for an overview of the standards.

If you are an operator or provider, you can get an overview of the standards from Continuing Care Standards: Fact Sheet - Operators and Providers.

Supportive living accommodations are inspected annually to ensure they comply with:

• Continuing Care Act and regulations
• Accommodation Standards – Supportive Living Accommodation

Continuing care homes (type A and B) are inspected annually to ensure they comply with the:

• Continuing Care Act and regulations
• Accommodation Standards – Continuing Care Home
• Continuing Care Health Service Standards

The Alberta government inspects and investigates complaints if they have reason to believe an operator or provider has failed to comply with the act, regulations, or standards.

For more information, read Continuing Care Inspection and Visit Results.

Contact us if you have a question, concern or complaint regarding:

• the compliance monitoring of continuing care homes, supportive living accommodations or home and community care
• licensing of continuing care homes and/or supportive living accommodations

The Continuing Care Health Service Standards and information guide was updated in 2024.

Continuing Care Health Service Standards – The standards establish the minimum expectations in the provision of high quality, individualized health care services, provided to:

• clients receiving publicly funded services from type 1 and type 2 home and community care providers
• residents of type A and type B continuing care homes

This includes assessed health and personal care services provided by nurses, therapists, health care aides and other health care professionals.

Continuing Care Health Services Standards Information Guide – The guide helps service providers achieve compliance with the Continuing Care Health Service Standards. The guide provides clear examples of what evidence may be used to demonstrate compliance and lists relevant resources.

Accommodation standards: Supportive living accommodation information guide – This guide is meant to support a consistent understanding of the accommodation standards in supportive living accommodations and their application.

Accommodation standards: Continuing care home information guide – This guide is meant to support a consistent understanding of the accommodation standards in continuing care homes and their application.