Notifications

Government mail service may be affected by the Canada Post labour disruption. Learn about how critical government mail will be handled.

Contact – Commercial carriers

Contact information for Carrier Compliance, National Safety Code and third-party auditor program administration.

Monitoring and Compliance / Carrier Compliance

For information about audits, carrier profiles, collision reviews, and intervention actions, contact:

Phone: 403-755-6111
Toll free: 310-0000 before the phone number (in Alberta)
Email: [email protected]

National Safety Code

For information about Safety Fitness Certificates, operating status, and other National Safety Code requirements, contact:

Phone: 403-340-5444
Toll free: 310-0000 before the phone number (in Alberta)
Email: [email protected]

Third-party auditor program

For information about the third-party auditor program, contact:

Email: [email protected]

Address:
Traffic Safety Services
Carrier Compliance
Room 401, 4920 51 Street
Red Deer, Alberta  T4N 6K8

Central Permitting Office

For information about safety permits, contact:

Phone: 1-800-662-7138
Email: [email protected]

Address:
Central Permit Office
Suite 401, 4920 51 Street
Red Deer, Alberta  T4N 6K8

Traffic safety concerns

Submit a concern or complaint about traffic safety.

Online Complaints Form