Table of contents

Overview

We offer Canadian Imperial Bank of Commerce (CIBC) prepaid cards as an option to receive your funds for certain Government of Alberta programs. Prepaid cards are not linked to a bank account and are not credit cards. They are directly loaded with your funds and can be used in accordance with the terms and conditions applicable to your program.

Terms and conditions

Cardholder agreement

Activating your card

  • Call CIBC at 1-800-482-8347 to activate your card
  • Some programs will activate a card when it is issued to you. In these cases you do not need to call CIBC.

Using your card

Cards can be used anywhere Visa is accepted. Please refer to the specific terms and conditions associated with your prepaid card for more details.

Contacts

CIBC

Call CIBC at 1-800-482-8347 if you have questions about:

  • card activation status
  • card balance
  • PIN number
  • transaction history
  • reporting a card lost or stolen and getting a replacement card
  • dispute transaction(s)

Government of Alberta

Connect with the Government of Alberta to learn more about government programs or services:

Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)
Phone: 780-427-2711
Toll free: 310-0000 before the phone number (in Alberta)

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