Overview
An Alberta.ca Account for personal use allows an individual to interact with online services. Some of these services may require your account to be verified by confirming your identity.
Create an Alberta.ca Account
Before you start
- You need a personal email (not shared with anyone).
- Depending on the service you are accessing, you need your Alberta Driver’s Licence or Alberta Identification Card.
How to create your account
Go to the Create account page, fill in the form, agree to the Terms of Use and click the submit button.
Read the Alberta.ca Account Reference Guide for step-by-step instructions.
Verify your account
You may be prompted to verify your account when accessing certain services that require proof of your Alberta residency or identity. This is not required by all services.
How to verify your account
To verify your account, you will need a current and valid identification (non-expired):
- Alberta Driver’s Licence, or
- Alberta Identification card
Your ID must have your current address. You can use your mobile phone to verify your account via text message (data rates may apply).
To verify your account:
- Sign in to your Alberta.ca Account.
- Click on “Verify your account”.
- You can choose to have an activation code delivered to you either through text message or mailed to you. Note, text message is the quicker option.
- Once you have received your activation code, enter it to finish verifying your account
Your account will remain verified as long as the ID used in this process is valid and has not expired. If your ID expires or you update it at a registry office, you must sign in and provide us with your new ID information to maintain your verification status.
Activation code options
You have a couple of options to send an activation code, depending on your type of identification.
Manage your account
Here are some tips to manage your Alberta.ca Account.
Support
For step-by-step instructions to create and manage your Alberta.ca Account, read:
If you have any additional questions or issues, contact us.