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About the Alberta Superintendent of Financial Institutions

The Alberta Superintendent of Financial Institutions is responsible for the regulation of provincially regulated financial institutions, including:

  • providing information on financial services in Alberta and resolving complaints or concerns toward a fair resolution for consumers
  • minimizing the risk of loss to deposit holders and consumers of trust products in Alberta
  • assisting financial service providers with registry services including incorporation, registration and filing requirements; complying with legislation; and promoting a level, fair and competitive environment for financial institutions in Alberta
  • overseeing the deposit taking institutions marketplace in Alberta, including the corporate incidents of financial institutions and the regulation of financial institutions operating in Alberta

Please note: the federal Office of the Superintendent of Financial Institutions (OSFI) supervises and regulates federally regulated financial institutions to determine whether they are in sound financial condition. See the list of who is regulated by OSFI.

There is no affiliation between the Alberta Superintendent of Financial Institutions and the federal Office of the Superintendent of Financial Institutions.

The Financial Consumer Agency of Canada (FCAC) ensures federally regulated financial institutions comply with federal consumer protection measures. See information about making a complaint against a federally regulated financial institution. Also, see the list of who is regulated by OSFI.

For more information, see:

Other governments – financial institutions regulators

Deposit guarantors

Other regulatory organizations

Disclaimer: Links to other websites are provided solely for your convenience. The Government of Alberta does not control, endorse, or guarantee the accuracy, completeness, efficacy and timeliness of other websites, and is not responsible for the privacy practices of other websites. Read our complete disclaimer.

Contact

To connect with the Office of the Alberta Superintendent of Financial Institutions:

Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)
Phone: 780-427-5064
Toll free: 310-0000 before the phone number (in Alberta)
Fax: 780-644-7771
Email: financial.inst@gov.ab.ca

Address:
Alberta Superintendent of Financial Institutions
Alberta Treasury Board and Finance
434 Terrace Building
9515 107 Street
Edmonton, Alberta T5K 2C3