Contact AADL

Contact AADL

Connect with Alberta Aids to Daily Living:

Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)
Phone: 780-427-0731
Toll free: 310-0000 before the phone number (in Alberta)
Fax: 780-422-0968 or 780-424-0432
Appeals fax: 780-644-1521

Client inquiries

For inquiries regarding client information, cost-sharing or general program information.
Email: [email protected]

Vendor inquiries

For inquiries regarding vendor applications or vendor information.
Email: [email protected]

Authorizer inquiries

For inquiries regarding authorizer applications and training.
Email: [email protected]

Mobility and equipment

For inquiries regarding wheelchairs, lifts, walkers, beds, bathing and toileting equipment and repairs.
Email: [email protected]

Hearing and augmentative communication

For inquiries regarding hearing and communication benefits, including hearing aids, speech generating communication devices, electrolarynx and laryngectomy supplies.
Email: [email protected]

Prosthetics, orthotics, seating and footwear

For inquiries regarding prosthetics, orthotics, footwear, seating, wheelchair cushions and accessories.
Email: [email protected]

Mailing address

Alberta Primary and Preventative Health Services
Attention: Alberta Aids to Daily Living
ATB Place North
10025 Jasper Avenue NW
Edmonton, Alberta  T5J 1S6

Complaints

If you are having an issue with a vendor, authorizer or the AADL program and would like to file a formal complaint, you may do so using the form below. Send completed complaint forms to AADL by fax using the number above or by email to [email protected].

AADL Complaint form