Status: Survey open until December 22, 2019
Ministry responsible: Transportation
As part of our review of Alberta’s road test system, we want to hear your feedback on wait times, customer service and any other ideas to improve the system.
In March 2019, Alberta's road test system was changed to a centralized booking platform and driver examiners employed by government. The system is experiencing significant delays for road tests.
Your feedback will be used to identify ways to reduce wait times and improve service delivery.
Share your feedback by taking the online survey by December 22, 2019.
We will also be meeting with key industry stakeholders, including registry agents, driver examiners and the Alberta Union of Provincial Employees, to discuss ways to improve wait time and service delivery over the long-term.
Feedback gathered will be used to develop a broad range of options to improve service delivery and enhance the road testing system.
- Improving road testing in Alberta (November 21, 2019)