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Office of Alberta Health Advocates

Learn about the Health Advocate and Mental Health Advocate, what they do, and your role in your health care.

Services and information

Learn about the role of the Health Advocate, what the office can do, and who the Advocate is.

Learn about the Mental Health Patient Advocate, what the office can do and who the Advocate is.

Read Alberta’s Health Charter to understand your role in the health system, and how it guides the health advocates.

Learn about your rights under the Mental Health Act and changes to the act.

Learn about who can be detained, why, how patients are treated, patient rights, and locations of mental health facilities in Alberta.

Get help to address your concerns or a complaint about treatment in Alberta’s health care or mental health system, or health services.

Contact the Alberta Health Advocate Offices with your questions or concerns or submit an online inquiry.

Legislation, brochures and links to help you learn more about mental health and health advocacy.

Overview

The Office of the Alberta Health Advocates strives to empower Albertans to be effective advocates in their own health and health care. It provides support and advocates for a health care system that is responsive and accountable to the people being served.

Established in 2014, the Office of the Alberta Health Advocates is comprised of the Mental Health Patient Advocate and the Health Advocate. Together, they provide a single point of access for Albertans by:

  • listening to health service-related concerns
  • assisting Albertans in finding ways to resolve those concerns

The Advocates refer people to the appropriate programs and services to address their complaints. They have the ability to conduct investigations or reviews into specific complaints related to mental health patient rights and the Alberta Health Charter.

The Advocates help educate Albertans about the mental health patient rights set out in the Mental Health Act and the expectations of the Alberta Health Charter.

Vision

The Office of the Alberta Health Advocates envisions a coordinated, integrated and responsive health system that supports Albertans as full participants in their care and fairly addresses their concerns about health services.

Mission

The Office of the Alberta Health Advocates assists Albertans in managing concerns about services impacting their health, and in becoming effective advocates. The Office represents the voices of Albertans in the ongoing development of the health system.

Values

  • Respect
  • Integrity
  • Compassion
  • Engagement
  • Excellence