Municipal Dispute Resolution Services
Collaborative Governance Initiative
Intermunicipal Dispute Resolution Initiative
- About the Roster (PDF, 138 KB)
- Mediation FAQs
- Mediation Handbook
- Mediator/Mentoree Roster
- Request for Inclusion on the Mediation Roster - Application Form (PDF, 153 KB)
- Resolving Issues Together (PDF, 106 KB)
Publications and reports
- MDRS 2005 Report - Five Years of Resolving Disputes Together
- MDRS 2008 Report - Let's Resolve: Celebrating 10 Years of Dispute Resolution
- Public Input Toolkit with Digital Engagement 2014 (PDF, 13.9 MB)
- Victoria (City) V Adams: Tents and the City (PDF, 597 KB)
Grab some popcorn and learn more about municipal mediation by checking out the movies below. Videos require RealPlayer
Journey to Consensus (2004; 34 minutes) walks you through an interest-based negotiation using a multi-party, land use conflict scenario. The video identifies the skills and techniques that are used in interest-based negotiations and can be used to help participants and managers prepare for the conflict resolution process. It’s also designed for use as a training tool for those who are teaching others about interest-based negotiation.
More Ice Time—The Power of Mediation (2007; 12 minutes) goes through a mediation issue concerning ice time at the local rink. The video demonstrates the benefits of a mediated process as being a voluntary measure that promotes fairness, fosters cooperation, and leads to mutually-beneficial solutions. The video can be a preparatory tool for mediation.
Videos on Dispute Resolution
These videos (4-6 minutes) showcase four types of dispute resolution alternatives available to municipalities. Videos require Windows Media Player
Mediation with Bill Diepeveen
Parties discuss and gain an understanding of each other’s interests in order to create a mutually-beneficial, non-binding agreement.
Arbitration with Jim McCartney
Parties present their case to an arbitrator who has the final decision-making power to resolve the issue through a binding decision.
Restorative Justice with Paula Drouin
The offender, the victim, and other stakeholders to come together and ‘make things right’. The process focuses on healing rather than punishment and provides parties with an opportunity to discuss the offense and decide on appropriate redress.
Litigation with Lucille Birkett
Disputes are resolved through the formal court system where the judge has the final decision-making power.
- Alberta Arbitration and Mediation Society
- Alberta Rural Municipal Administrators' Association
- Alberta Urban Municipalities Association
- Dispute Resolution Network
- Local Government Administration Association
- Mediation and Restorative Justice Centre
- Rural Municipalities of Alberta
- Saskatchewan Justice
- Society of Local Government Managers
- The Peer Network
- U.S. Institute For Environmental Conflict
To connect with a member of our team if you have any questions about our programs and services:
Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)
Intermunicipal Relations Team
Alberta Municipal Affairs
17th Floor, Commerce Place
10155 102 Street NW
Edmonton, Alberta T5J 4L4