Overview

Mediation Services helps labour and management resolve disputes in collective bargaining negotiations. Legislation requires mediation before parties can legally strike or lock out.

Unions and employers that have a collective bargaining relationship, as well as representatives, researchers and other Labour Relations Practitioners, can access the dispute resolution services provided by Mediation Services.

Mediation process

Either side in a collective bargaining process can request a mediator. The request is reviewed to ensure the criteria are met for the appointment of a mediator.

Step 1. Apply for a mediation

Any time after serving notice to bargain, either or both parties to the collective agreement may apply for the appointment of a mediator by completing and submitting this form to the Director of Mediation Services.

Step 2. Appoint a mediator

Once the application is approved, a mediator is appointed from the Designated Mediator Roster.

Step 3. Mediation begins

Once an appointment is made, the mediator arranges meetings with the parties to deal with the issues in dispute.

The mediator works with the parties to help them reach a collective agreement.

If agreement cannot be reached, the parties may proceed to further actions permitted under the Labour Relations Code.

Mediation fees

Mediation Fee
First 2 days of mediation
  • Section 64, 65 or 97 of Labour Relations Code
  • Section 7 of Police Officers Collective Bargaining Act
  • Section 28 of the Public Service Employee Relations Act
Free (excludes non-code referrals)
Third and subsequent days of mediation, daily rate applies
  • On the third day of mediation, travel, accommodation and expenses are shared equally by both parties.
$200 (plus GST) per hour, to a maximum of $2,400 (plus GST) per day.
  • four hour minimum per day

Designated Mediator Roster

Approved list of arbitrators for appointment by Mediation Services.

  • Ms. Cheryl Yingst Bartel

    Yingst Bartel ADR Inc.
    1340 18 Avenue NW
    Calgary, Alberta  T2M 0W4

    Phone: 403-282-7088
    Fax: 403-220-0097
    Email: yingst.bartel@telus.net

    Cheryl practices as both an Arbitrator and Mediator. She holds a B.A. (1987), an L.L.B. (1990), and will finish an L.L.M. (Labour Relations and Employment Law) in Spring 2018. She is also named to the Grievance Arbitration Roster (Alberta), the Grievance Arbitrator and Employment Adjudicator Roster (Canada Labour Code), the ALRB Umpire Registry for Essential Services and is a named Umpire to the AUPE/GoA (General Services) Essential Services Agreement (Court services). A former litigator for a national law firm, she has mediated more than 100 public and private sector disputes in a wide variety of industries since being appointed to this Roster in 2010, including three strike/lockout situations. Cheryl also acts throughout Western Canada as a Senior Conciliator for the Government of Canada (Office of the Public Sector Integrity Commissioner) for whistleblowing reprisal allegations in the federal public service. She also receives appointments as Investigator for complaints of sexual assault and harassment brought by students in the post-secondary setting. Cheryl recently served as Chair of the Labour Relations Working Group for the Bill 6 consultations, building consensus amongst a diverse group of stakeholders. She is a frequent conference speaker and workshop leader, including at the 2016, 2017 and (upcoming) 2018 Lancaster House Labour Arbitration and Policy Conferences.

  • Mr. Michael Dyer

    17541 1 Avenue NW
    Calgary, Alberta  T2N 0B1

    Phone: 403-875-3521
    Email: e.michael.dyer@gmail.com

    An experienced employment and labour relations expert, Michael’s work history spans both the private and public sectors for nearly 40 years in local, national and international organizations. He has been employed as an employment law specialist, negotiator, labour relations specialist and senior executive. His university education was from U of C, U of A and UBC (Economics). He was a board member of the Alberta Labour Relations Board (12 yrs), a member and past Chair of the Calgary Chamber of Commerce Human Resources Committee (10 yrs), a member of the Conference Board of Canada Council of Human Resources Executives (nine yrs), board member and past President of the Canadian Industrial Relations Association, Southern Alberta Chapter (five yrs) and the past President and board member of the Alberta Congress Board (six yrs). He has served and been a board member of a number of not-for-profit organizations such as the Calgary Women’s Emergency Shelter Foundation, Calgary Women’s Emergency Shelter, Discovery House, Children’s Cottage, Children’s Legal Education Resource Centre, Westwood Community Association and the Boys and Girls Clubs of Calgary. He has also been a member of the editorial board of a workplace issues magazine, a pension committee member for an employer and he has served as a trustee on a union Supplementary Health and Welfare Trust Fund. He takes pride in health and safety, training and development and workplace awards that were given to his organizations through his leadership. He has delivered presentations on topics such as: Recruiting and Retaining the Best, Good Employees and Nasty Bosses, State of Labour Relations in the Public Sector, Challenges in Designing Pension and Benefit Plans, Creating Human Resource Best Practices and taught a post-secondary level labour relations course.

  • Mr. Steve Morrison

    MidPoint Consulting
    209 Wood Valley PLace
    Calgary, Alberta  T2W 5T8

    Phone: 403-201-1342
    Fax: 403-201-1320
    Email: stevewmorrison@telus.net

    Steve has over 39 years of labour relations experience and a Bachelor of Arts (Hon.) and Master of Arts from the University of Guelph. His career has involved employment as a Manager of Human Resources for MacMillan Bathhurst in Toronto and as Director of Human Resources for Canada Packers in Calgary. In 1991, he became a private consultant and founded Western HR Consulting, Ltd., a labour relations firm that specializes in industrial relations, policy and procedures and a wide range of other human resource services. Steve now runs Midpoint Consulting, a firm specializing in mediation services.

  • Mr. Rick Wilson

    FindYes Dispute Resolution Services
    31 Woodhaven Road SW
    Calgary, Alberta  T2W 5P9

    Phone: 403-874-8963
    Email: rick.wilson@findyes.ca

    Rick holds an MBA from Queen’s University. He spent over 30 years at Canadian Pacific in a number of labour relations and operations roles. Rick was the Assistant Vice-President of Industrial Relations at Canadian Pacific Railway from 2006 until 2013, and has a broad range of business and labour relations experience across Canada and the U.S. He has been the Chief Negotiator at numerous tables, and has extensive bargaining, mediation, grievance and arbitration experience.

  • Ms. Deborah Howes

    High Clouds Incorporated
    34 Street Business Centre
    3438 78 Avenue
    Edmonton, Alberta  T6B 2X9

    Phone: 780-466-8250
    Fax: 780-466-8015
    Email: info@highclouds.ca

    Deborah has a Bachelor of Arts and an LL.B. from the University of Alberta and a Certificate in Conflict Management from the Alberta Arbitration and Mediation Society. She is a Chartered Arbitrator and Chartered Mediator and holds the designation of Fellow of the Canadian Condominium Institute. Deborah has over 25 years’ experience in labour relations and conflict resolution. Between May 1991 and May 2002 Deborah served as a Vice-Chair with the Alberta Labour Relations Board. Currently Deborah is the President of High Clouds Incorporated, an Edmonton based company focusing on seminars and dispute resolution services for labour relations, condominium, real estate, commercial and administrative agencies. She is an instructor for the Foundation of Administrative Justice and was an instructor for the Alberta Arbitration and Mediation Society and the University of Lethbridge. Deborah is a member of the ADR Institute of Canada.

  • Mr. Alan Konkin

    Konkin & Associates Inc.
    1358 Potter Greens Dr NW
    Edmonton, Alberta  T5T 6A3

    Phone: 780-496-3507
    Fax: 780-496-3511
    Email: a.konkin@shaw.ca

    Alan’s business career has provided him with experience in all facets of Human Resources and Negotiations, Arbitrations, Mediations, Strategic Planning, Administration, Public Relations, Finance, Budgeting, and Investing. Alan set up his consulting company, Konkin & Associates Inc. to specialize in providing solutions for Labor Relations and Human Resources issues. Alan has extensive experience in the prevention and resolution of labour disputes and has been the lead negotiator at a number of bargaining tables. Alan’s participation also includes grievance mediation, harassment investigation, and a broad range of experience as a mediator, negotiator and as a labour relations practitioner in a number of industries. Alan has served on numerous pension plan and health & wellness boards as a Member or Director, as a Trustee on Joint Labor Management Health Wellness and Pension plans, and as a Trustee on a Union Pension and Health and Wellness plan. Alan was also a Board member of the Alberta Arbitration Mediation Society (2001-2003) and served as a Board Member on the Alberta Labour Relations Board (2011-2015) resolving conflict situations and administering and interpreting labor relations legislation.

  • Ms. Mia Norrie

    Norrie & Co. Professional Services Inc.
    PO Box 445
    Edmonton Main
    Edmonton, Alberta  T5J 2K1

    Phone: 780-266-0963
    Email: norrieco@telus.net

    Mia Norrie is a human resources and labour relations consultant with over 20 years’ experience based in Edmonton, Alberta. She holds a Bachelor of Arts and an L.L.B from the University of Alberta. Ms. Norrie has had the unique opportunity to work for both management and unions during her career. She has worked in executive roles as the Senior Director of Corporate Services at ATCO Gas and as the Executive Director, Human Resources Division at the Edmonton Police Service. Ms. Norrie was also a Business Agent and General Counsel for a large public sector union. Since 1997 Ms. Norrie has had her own consultancy, Norrie & Co. which has provided her the opportunity to expand her work as a consultant in the area of labour relations, mediation, investigations and training.

  • Mr. Klaus G. Opatril

    K.G. Opatril Mediation Services
    6212 179 Street
    Edmonton, Alberta  T5T 4E4

    Phone: 780-487-5167
    Fax: 780-633-9311
    Email: kopatril@yahoo.ca

    Klaus has over 30 years of labour relations experience and a Bachelor of Education from the University of Calgary and a Master of Education from the University of Oregon. His career has most recently involved employment as the Coordinator of Teacher Welfare for the Alberta Teachers’ Association. His responsibilities included the negotiation and administration of collective agreements for teachers in Alberta public, separate and charter schools. He has designed and given workshops and talks on the subject of distributive and integrative bargaining, the grievance process and other labour relations topics. Klaus served as a Board Member of the Alberta Labour Relations Board from 2002 to 2005. He is currently an independent mediator operating the company KG Opatril Mediation Services and specializes in collective bargaining mediation and grievance mediation.

  • Mr. W.M. Pangrass

    Wes M. Pangrass & Associates
    92 Glamorgan Drive
    Sherwood Park, Alberta  T8A 2Y8

    Phone: 780-467-3398
    Fax: 780-467-3398
    Email: wpangrass@shaw.ca

    Wes has been a labour mediator for over 30 years. He has a Bachelor of Commerce from the University of Saskatchewan. He was a mediator with Alberta Labour and served as both the Assistant Director for southern Alberta and the Director of Mediation Services for the Province. Currently Wes is a private consultant with Wes M. Pangrass and Associates, specializing in collective bargaining mediation. He was the Executive Director of the Alberta Arbitration Mediation Society for 4 years (2001-2005). Wes also acted in the capacity of a Contract Instructor with Alberta Arbitration and Mediation Society for 9 years in the areas of Mediation, Negotiation, and Communication skills workshops (1992 to 2001).

  • Mr. D.W. (Dale) Simpson

    D. W. Simpson & Associates
    PO Box 8562
    Canmore, Alberta  T1W 2V4

    Phone: 403-609-0875
    Email: simpson.dalew@gmail.com

    Dale has extensive experience in the labour relations field and has been a labour mediator since 1974. He started his own labour relations/mediation business, D.W. Simpson & Associates, in 1995 after 21 years as a mediator with Alberta Labour. Dale specializes in both the prevention and resolution of labour disputes in all sectors throughout the province, including private and public. Dale participated in the development of, and continues to be active in, Preventive Mediation Programs, including grievance mediation and joint labour management training. These programs provide labour relations services and training to employers and unions together in a mixed group.

Contact

To connect with Mediation Services:

Phone: 780-427-8031
Toll free: 310-0000 before the phone number (in Alberta)
Email: lbr.mediationservices@gov.ab.ca