Services and information
Frequently asked questions about the ABTraceTogether mobile app.
We are committed to protecting your privacy while using the ABTraceTogether mobile app.
Let's work together to stay safe
ABTraceTogether is a mobile contact tracing app that helps to let you know if you've been exposed to COVID-19 – or if you've exposed others – while protecting your privacy.
Quickly identifying and isolating positive cases is an important part of our response to the COVID-19 pandemic, and preventing the spread.
The more Albertans who voluntarily download and use the app, the safer we'll be, and the faster we can reopen the economy.
How ABTraceTogether works
Help keep yourself and others safe
When you venture out in public, avoid close contact with others and use the ABTraceTogether app.
ABTraceTogether uses your phone's Bluetooth to keep an anonymous log of other app users you've been in close contact with.
Get exposed. Get notified.
If you're exposed to COVID-19, Alberta Health Services (AHS) will use information from ABTraceTogether to contact you on the number you used to register your account. AHS contact tracers will tell you about your risk of exposure and the actions you should take.
If you get COVID-19, you'll be asked to volunteer your ABTraceTogether logs so other users that you've had close contact with can be notified.
Your privacy is protected
Your personal data is only stored on your phone for 21 days in an encrypted format.
Your information will not be shared with AHS contact tracers without your permission.
Need help?
If you need help setting up, please email ABTraceTogether app support.