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The Income Services Investigation Unit (ISIU) investigates allegations of fraudulent behaviour or abuse of funds against social services programs and services. These include:

What fraud is

Fraud is giving false or misleading information to receive assistance for which the person is not eligible. It can include:

  • not declaring employment income earned while receiving assistance
  • not declaring income received from sources other than employment
  • living with someone while claiming to live alone
  • receiving assistance for children not living in the home
  • receiving assistance while attending school
  • using a different name to receive assistance

Report fraud

To report fraud or abuse of funds, fill out the report fraud form below.

You can report fraud anonymously

If you wish to remain anonymous, leave the contact information portion of this form blank. Your name and contact information will not be included in the report. We also recommend that you do not include any information that may identify you in the comments portion.

If you wish to leave your name and contact information, fill in the contact information portion of this form.

The identity and personal information of anyone who reports suspected fraud is confidential. If you provide your name and contact information, ISIU may contact you for additional information. Your identity will not be divulged to the person you are reporting, but the details of your report may be released to that individual through an appeals process, judicial process or under the Freedom of Information and Protection of Privacy Act.

In the event of a criminal investigation, the ISIU may be required to disclose your information to a law enforcement agency or in response to a judicial process.

Provide as much information as possible so ISIU can properly assess your information and ensure a fraud investigation can be initiated. Fraud complaints lacking sufficient detail will not be acted upon.

What happens after you file a report

The information you provide is passed to the ISIU for assessment to determine what action, if any, is required. Substantiated instances of fraud could result in:

  • repayments of assistance for which the person is not eligible
  • reduced assistance payments
  • a fraud charge under the Income and Employment Support Act or the Criminal Code of Canada

Because of strict privacy laws, the ministry is not able to share information about the progress or outcome of the investigation. The confidentiality of the person involved is protected.

Fraud report form

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Please only submit one report, unless you have additional information.

All fields are required unless otherwise indicated.

Select one:


By submitting this complaint, you are confirming your review and acceptance of the following terms and conditions:

- By submitting this fraud report, you agree that the information contained therein is accurate and complete to your knowledge. The review of information submitted is with the understanding that the role of the Government of Alberta is limited to determining if any offence has been committed.

- Not all complaints result in the opening of an investigation. More information may be requested from you and a final determination will be made after a complete review.

- Personal information is collected for the purpose of assessing complaints. Information collected will be used for investigative and non-investigative purposes and collection is authorized under section 33(c) of the Freedom of Information and Protection of Privacy Act (FOIP).

Should you have any questions regarding the collection, use and disclosure of this information, contact the Income Services Investigation Unit.


Connect with the Income Services Investigation Unit:

Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)
Phone: 780-643-6584
Toll free: 310-0000 before the phone number (in Alberta)
Email: [email protected]

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