Due to ongoing non-compliance with provincial standards, including inadequate supervision, unsafe medication administration practices and improper child guidance, Education and Childcare has put Kiddie Cove Academy on a probationary licence that will expire on Oct. 14. Childcare Licensing is closely monitoring the program to ensure compliance with provincial standards. A safety plan is in place to address appropriate supervision and child guidance practices.

Due to significant safety concerns about supervision, Child Care Licensing also reduced capacity at Kiddie Cove Academy from 108 to 60 spaces in June.

The licence holder is required to notify all parents of the probationary status and must provide evidence of that notification to the Ministry of Education and Childcare. Families looking for alternative child-care options can contact Childcare Connect at 1-844-644-5165 or use Childcare Search on Alberta.ca. 

Probationary licences

If a licensed child-care program is unable to meet the standards set out by Alberta’s government, it can be subject to enforcement action, including suspension of its licence and issuance of a probationary licence. Further enforcement action, including cancellation of a licence, can occur if the level of risk continues or escalates. Education and Childcare may also issue administrative penalties for any violation of provincial legislation and regulations.

If the licensed child-care program is unable to return to compliance during the probationary period, the suspended licence expires and is not reinstated.

Quick facts

  • If Kiddie Cove Academy is unable to return to compliance with provincial standards before the probationary period ends on Oct. 14 its licence will not be reinstated.
  • Alberta’s government monitors child-care programs to ensure safety and compliance with the Early Learning and Child Care Act and Regulation. This includes making decisions regarding a child-care program or agency's licence, including probationary orders, suspensions, cancellations or administrative penalties.
  • A child-care provider who disagrees with a licensing decision has 30 days to file an appeal.
  • Alternative child-care options can be found online through the Childcare Search Tool.
  • Anyone with concerns about a child-care program can call Childcare Connect toll-free at 1-844-644-5165.

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