Alberta Emergency Alert - Telephone Service Disruption Alert Updated

Advisory: Telephone Service (Updated Apr 01, 2019 at 12:36 PM)

Advisory: Telephone Service

Updated Apr 01, 2019 at 12:36 PM

Source: Lac Ste. Anne County

Issued: Apr 01, 2019 at 12:36 PM


Description: Alberta Emergency Alert - Telephone Service Disruption Alert Updated

There is an incident that has affected telephone and cell phone communications in the area surrounding the Hamlet of Sangudo. Communication services are being restored by TELUS and are expected to be complete in all areas in the next 24 to 48 hour period.

Severe damages have occurred to the telephone and cell phone communication system in the area of the Hamlet of Sangudo, and a large service area surrounding the Hamlet. As of Monday, April 1, approximately 35 customers remain without land line services. It is estimated that within the next 24 hour period, land line services will be restored for these customers. Cell and Internet services have been restored. TELUS will continue to make more robust repairs over the next several weeks as required.

Action to take:

  • Telephone communication systems continue being restored in the affected area
  • Services have now been restored to the Lac Ste
  • Anne County Administrative buildings
  • Minor disruptions may still occur after restoration of services but is expected to improve as the system is fully repaired over the next several weeks.

Additional information:

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