This release was issued under a previous government.
Albertans who purchase insurance will see their rights clarified and strengthened with changes to Alberta’s Insurance Act, which come into effect July 1.
Highlights of the changes to the act include a new dispute resolution process that will make it easier for consumers to work with insurers in case of a disagreement. Consumers will also have two years to initiate legal action over a claim, up from the previous one year time limit. A number of the regulations associated with the act have been updated as well, with the goal of streamlining procedures for both consumers and the insurance industry.
Overall, the changes to the act and regulations modernize the legislation, strengthen consumer protection and address issues raised by both consumers and industry during consultations.
A fact sheet listing major changes to the act and regulations and other information is available on the Treasury Board and Finance website at: http://www.finance.alberta.ca/publications/insurance/alberta-insurance-act.html.
To call toll free within Alberta dial 310-0000.