The holiday season may bring excitement and generosity but unfortunately, scams and consumer risks increase. Fortunately, through Alberta’s consumer protection laws and various tipsheets, there are steps Albertans can take to shop safely. Here’s some tips every Albertan should know.
Shop Safely Online
Online shopping exposes shoppers to privacy and security risks. Businesses may request details like your date of birth or Social Insurance Number for identification, but the more that is shared, the greater the exposure to potential fraud. Stay safe while shopping online by sharing only what’s necessary and following common safety tips.
Tips:
- Check for a privacy policy: Reputable businesses post privacy policies online. Review these to see how your information will be used and whether you can opt out of sharing details like your email address.
- Secure payment systems: Before entering credit card information, ensure the website uses secure transactions. Look for “https://” in the address and a lock or key icon in your browser.
- Review security statements: Some sites display seals like WebTrust or TRUSTe, indicating they meet privacy and security standards. Verify the legitimacy of these seals and the awarding organizations.
- Monitor your statements: Check your credit card statements promptly for unauthorized charges. Report any suspicious activity to your card issuer immediately to limit your liability.
- Keep records: Save copies of forms, receipts and emails related to your purchases. These documents are vital if you need to dispute a transaction.
Spot and Avoid Scams
Scams often spike during the holidays, targeting consumers with offers that seem too good to be true. Stay vigilant by recognizing common warning signs.
Red Flags:
- Hidden addresses or anonymous contact details.
- Vague claims like “thousands of satisfied customers” without proof.
- Promises of instant wealth or valuable prizes for minimal purchases.
- Businesses insisting “this is not a scam.”
- Hidden fees or unexpected costs after an initial offer.
If an Albertan encounters any of these, they are encouraged to reconsider their purchase and research the business thoroughly.
Quick Facts:
- Consumers can report suspected unfair practices to the Report-a-Ripoff line at 1-877-427-4088 or file a consumer complaint online at: https://www.alberta.ca/file-consumer-complaint