In response to the service disruption at Canada Post, Alberta’s government is taking steps to ensure critical mail between Albertans and the government continues to flow.
Starting Oct. 1, mail can be accepted from Albertans at designated Alberta government offices across the province to ensure it reaches the proper destination. No stamps are required. The full list of designated buildings is available on alberta.ca.
Albertans who receive mail from the provincial government will receive a notification by email or phone indicating where and when they can pick-up/drop-off their mail. Alberta’s government will never ask for personal information over the phone or for anyone to click on a link in an email. Non-critical mail will be held by the originating department until Canada Post mail service resumes.
Some departments are participating in a Canada Post program to deliver socio-economic cheques once a month during the disruption. Many departments that issue cheques also offer direct deposit. For more information, or to inquire about signing up for direct deposit, Albertans should contact the government department that issues the payment.
Additional information will be posted online as it becomes available.
Quick facts
- Canada Post employees will deliver federal and provincial government socio-economic cheques one day per month to Albertans during a work interruption. This includes:
- Seniors’ benefits
- Family Support for Children with Disabilities supports
- Office of the Public Guardian and Trustee supports
- Income Support and Assured Income for the Severely Handicapped (AISH) programs will deliver benefit cheques through private couriers until the service disruption is resolved.
- Only critical mail can be delivered to the general public during a work interruption. Non-critical or promotional mail will not be sent during this time.
- Critical mail is material that must reach its intended recipient to avoid health, safety, financial or other significant harm to Albertans, significant risk or loss to government, or legislative non-compliance, and that cannot be delivered expediently by courier, fax, electronic or other means.
- Ministries will make arrangements to accept and forward critical mail from Albertans to the appropriate government recipients.