This is an Alberta Emergency Alert. The City of Grande Prairie is issuing a 9-1-1 Service Outage alert.

Critical: 911 Service Inoperative - Parts of Alberta (Issued Apr 28, 2025 at 12:27 PM)

Critical: 911 Service Inoperative - Parts of Alberta

Issued Apr 28, 2025 at 12:27 PM

Source: City of Grande Prairie

Issued: Apr 28, 2025 at 12:27 PM

History:

Description: This is an Alberta Emergency Alert. The City of Grande Prairie is issuing a 9-1-1 Service Outage alert.

Grande Prairie 9-1-1 is currently experiencing technical difficulties and is unavailable. Telus is investigating. This outage affects the ability to call 9-1-1 on both cell phones and landlines. Residents in the affected area may not be able to get through when dialing 9-1-1.

Area: This alert is in effect for Northwest Alberta.

Affected areas (19):

  • Northern Sunrise County
  • Big Lakes
  • Opportunity No. 17
  • Lesser Slave River No.124
  • Clear Hills No. 21
  • Northern Lights No. 22
  • Mackenzie No. 23
  • Clear Hills 152C
  • Greenview No. 16
  • Grande Prairie County No. 1
  • Grande Prairie
  • Smoky River No. 130
  • Birch Hills County
  • Spirit River No. 133
  • Spirit River
  • Saddle Hills County
  • Fairview No. 136
  • Fairview
  • Peace No. 135

Action to take:

  • Please stay on the line if you receive a recording message
  • If your call disconnects, please try again
  • In the case of an emergency, go to your local emergency services (RCMP, EMS, Fire Station) building to report it
  • Staff there will be able to assist you
  • To report any fires, please call GP9-1-1 Fire Dispatch – 780-538-0393
  • To report a medical emergency, please call: 780-624-3911
  • To report a police emergency, please call: 780-310-RCMP(7267)

Additional information:

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