Advisory: Telephone Service - Parts of Alberta
Issued Jul 15, 2021 at 11:15 HRS
Source: Alberta Emergency Management Agency
Issued: Jul 15, 2021 at 11:15 HRS
Description: Alberta Emergency Alert - Telephone Service Alert
A Telus communications line has been cut in Eastern Alberta and has caused the failure of multiple Telus services, including landline, wireless voice, internet, TV and other services provided by Telus. Everyone using Telus in East Central Alberta might be impacted. If you use Telus, you will not be able to contact help if there is an emergency. There is no timeline for repairs.
For information on Telus outages, go to https://www.telus.com/en/qc/outages. The following communities are known to have been impacted: Hanna, Cessford, Consort, Delia, Acadia Valley, Cereal, Coronation, Oyen, Veteran, Youngstown, Stettler, Drumheller and Caster. This list is not conclusive.
Area: Central Alberta
Affected areas (328):
- Drumheller
- Starland County
- Delia
- Munson
- Morrin
- Kneehill County
- Carbon
- Acme
- Linden
- Three Hills
- Trochu
- Mountain View County
- Carstairs
- Cremona
- Didsbury
- Olds
- Sundre
- Provost No. 52
- Provost
- Czar
- Hughenden
- Amisk
- Paintearth County No. 18
- Coronation
- Castor
- Halkirk
- Stettler County No. 6
- Big Valley
- Gadsby
- Botha
- Stettler
- White Sands
- Rochon Sands
- Donalda
- Flagstaff County
- Alliance
- Galahad
- Forestburg
- Heisler
- Daysland
- Strome
- Killam
- Sedgewick
- Lougheed
- Hardisty
- Wainwright No. 61
- Chauvin
- Edgerton
- Wainwright
- Irma
- Red Deer County
- Elnora
- Delburne
- Jarvis Bay
- Bowden
- Innisfail
- Penhold
- Red Deer
- Sylvan Lake
- Norglenwold
- Lacombe County
- Birchcliff
- Eckville
- Half Moon Bay
- Bentley
- Sunbreaker Cove
- Gull Lake
- Blackfalds
- Lacombe
- Clive
- Alix
- Ponoka County
- Ponoka
- Parkland Beach
- Rimbey
- Samson 137
- Samson 137A
- Montana 139
- Clearwater County
- Burnstick Lake
- Caroline
- Rocky Mountain House
- O'Chiese 203
- Sunchild 202
- Big Horn 144A
- Camrose County No. 22
- Bashaw
- Rosalind
- Ferintosh
- Edberg
- New Norway
- Bawlf
- Camrose
- Bittern Lake
- Hay Lakes
- Beaver County
- Tofield
- Ryley
- Holden
- Viking
- Minburn County No. 27
- Vegreville
- Innisfree
- Minburn
- Mannville
- Vermilion River County No. 24
- Paradise Valley
- Lloydminster (Part)
- Kitscoty
- Vermilion
- Marwayne
- Dewberry
- Two Hills County No. 21
- Derwent
- Myrnam
- Two Hills
- Willingdon
- Lamont County
- Andrew
- Mundare
- Chipman
- Lamont
- Bruderheim
- Improvement District No. 13
- Makaoo (Part) 120
- Wetaskiwin County No. 10
- Wetaskiwin
- Argentia Beach
- Grandview
- Poplar Bay
- Crystal Springs
- Norris Beach
- Ma-Me-O Beach
- Silver Beach
- Millet
- Leduc County
- Beaumont
- New Sarepta
- Leduc
- Devon
- Calmar
- Sundance Beach
- Thorsby
- Itaska Beach
- Golden Days
- Warburg
- Breton
- Drayton Valley
- Brazeau County
- Parkland County
- Seba Beach
- Betula Beach
- Point Alison
- Lakeview
- Kapasiwin
- Wabamun
- Spring Lake
- Stony Plain
- Spruce Grove
- Strathcona County
- Fort Saskatchewan
- Sturgeon County
- Edmonton
- St. Albert
- Gibbons
- Redwater
- Bon Accord
- Morinville
- Legal
- Ermineskin 138
- Pigeon Lake 138A
- Louis Bull 138B
- Stony Plain 135
- Alexander 134
- Wabamun 133A
- Wabamun 133B
- Cold Lake
- Bonnyville No. 87
- Bonnyville
- Bonnyville Beach
- Glendon
- Pelican Narrows
- St. Paul County No. 19
- Elk Point
- St. Paul
- Horseshoe Bay
- Smoky Lake County
- Vilna
- Waskatenau
- Smoky Lake
- Unipouheos 121
- Puskiakiwenin 122
- Saddle Lake 125
- White Fish Lake 128
- Cold Lake 149
- Kehewin 123
- Cold Lake 149A
- Cold Lake 149B
- Lac Ste. Anne County
- Mayerthorpe
- Nakamun Park
- Val Quentin
- West Cove
- Yellowstone
- Ross Haven
- Castle Island
- Silver Sands
- Sunset Point
- Alberta Beach
- Birch Cove
- Onoway
- South View
- Sandy Beach
- Sunrise Beach
- Barrhead County No. 11
- Barrhead
- Westlock County
- Woodlands County
- Whitecourt
- Westlock
- Clyde
- Larkspur
- Thorhild County No. 7
- Thorhild
- Alexis 133
- Yellowhead County
- Hinton
- Edson
- Improvement District No. 25
- Jasper
- Improvement District No. 12
- Cypress County
- Medicine Hat
- Forty Mile County No. 8
- Foremost
- Bow Island
- Redcliff
- Warner County No. 5
- Coutts
- Milk River
- Warner
- Raymond
- Stirling
- Lethbridge County
- Lethbridge
- Coalhurst
- Nobleford
- Barons
- Picture Butte
- Coaldale
- Taber
- Taber
- Barnwell
- Vauxhall
- Newell County No. 4
- Tilley
- Brooks
- Duchess
- Rosemary
- Bassano
- Cardston County
- Magrath
- Improvement District No. 4
- Cardston
- Glenwood
- Hillspring
- Pincher Creek No. 9
- Pincher Creek
- Cowley
- Willow Creek No. 26
- Fort Macleod
- Granum
- Claresholm
- Stavely
- Nanton
- Piikani 147
- Blood 148
- Blood 148A
- Acadia No. 34
- Special Area No. 2
- Empress
- Hanna
- Special Area No. 3
- Oyen
- Cereal
- Youngstown
- Special Area No. 4
- Veteran
- Consort
- Vulcan County
- Carmangay
- Champion
- Vulcan
- Lomond
- Milo
- Arrowwood
- Wheatland County
- Strathmore
- Hussar
- Standard
- Rockyford
- Siksika 146
- Foothills No. 31
- High River
- Longview
- Turner Valley
- Black Diamond
- Okotoks
- Rocky View No. 44
- Calgary
- Chestermere
- Cochrane
- Airdrie
- Irricana
- Beiseker
- Crossfield
- Eden Valley 216
- Tsuu T'ina Nation 145 (Sarcee 145)
- Crowsnest Pass
- Kananaskis
- Bighorn No. 8
- Canmore
- Ghost Lake
- Waiparous
- Improvement District No. 9
- Banff
- Ranchland No. 66
- Stoney 142, 143, 144
Action to take:
- Telus services will not work to contact help if there is an Emergency
- Check all communication devices for a signal, including landlines and cell phones
- Make plans with your family, neighbours, and friends to help each other if an emergency does occur
- Tune into local media and local websites for information
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