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Alberta Emergency Alert - Telephone Service Alert Cancelled

Advisory alert details

Advisory - Alberta Emergency Alert - Telephone Service Alert Cancelled

Mar 25, 2020 at 11:42 AM

From: City of Airdrie

Issued: Mar 25, 2020 at 11:42 AM

Ends: No Longer in Effect

History:

Area: Airdrie

Description: The City of Airdrie is experiencing an outage that is impacting the ability of TELUS MOBILE CUSTOMERS to contact 9-1-1.

The City of Airdrie is experiencing an outage that is impacting the ability of TELUS MOBILE CUSTOMERS to contact 9-1-1. Telus cellular customers will not be able to dial 9-1-1 form anywhere in Alberta at this time. This outage DOES NOT impact landlines. Landlines can still be used to call 9-1-1 in an emergency.This outage is only impacting TELUS MOBILITY customers. It does not impact other providers. Telus is working to resolve this issue as quickly as possible.

Instruction: The issue with TELUS cellular connection to 911 has been resolved.

Additional information: Broadcast Audio

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